Receptionist

About the Role

The Receptionist 1 provides front-desk support in a healthcare setting, managing incoming calls, greeting visitors, and handling administrative tasks.

Responsibilities

• Operate multi-line phones and take messages
• Issue visitor passes and direct visitors
• Respond to routine inquiries
• Book meeting rooms
• Organize mail and manage courier packages

Requirements

• High School Diploma or GED
• Bilingual in English and Spanish
• Customer service experience (healthcare preferred; retail or call center backgrounds accepted)
• Capable of screening for TB

Skills

• Excellent customer service
• Team-oriented
• Knowledge of medical terminology (preferred)
• Experience with EMR systems (preferred)
• Experience with value-based care models (preferred)

Key Attributes

Works under guidance within established guidelines, with routine and patterned assignments, focusing on quality and timely support.