Receptionist

About the role

The Receptionist is the first point of contact for visitors, participants, caregivers, employees, and guests. This role manages front desk operations, including greeting guests, answering and directing phone calls, handling incoming and outgoing correspondence, coordinating access to the facility, and providing general administrative support to help ensure the center runs smoothly.

Responsibilities

• Greet and welcome visitors in a professional, friendly, and helpful manner while maintaining a clean, organized, and presentable front desk area.
• Monitor and control access to the facility, including signing in guests, issuing visitor badges, and communicating visitor arrivals to appropriate team members.
• Answer and direct phone calls to appropriate staff members, handle general inquiries, and provide accurate information to callers and visitors.
• Manage incoming and outgoing mail, packages, courier services, and general front desk correspondence.
• Aid with scheduling appointments, meetings, conference rooms, and center activities as needed.
• Provide clerical and administrative support, including data entry, filing, document preparation, and office supply inventory management.
• Address visitor, client, or participant concerns promptly and professionally, escalating issues to the appropriate person when needed.
• Cook up smooth daily operations, meetings, events, and other center-based activities.

Requirements

• High school diploma or equivalent; additional training or experience in office administration or a related field is a plus.
• Previous experience as a receptionist, front desk representative, administrative assistant, or similar role.
• Excellent verbal and written communication skills with a professional, customer service-oriented approach.
• Strong organizational and multitasking abilities with attention to detail and follow-through.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, and comfort using standard office equipment.
• Ability to work independently and collaboratively as part of a team in an onsite center environment.

Qualifications

• Aligns with our purpose and our values, and is excited about living those out in daily practice.
• Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement.
• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate, and using data and curiosity to inform decisions.
• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Skills

• Bilingual Spanish, Mandarin, or Cantonese language skills (nice to have).
• State-issued driver’s license, personal transportation, and auto insurance as required by law.

Benefits

At Habitat Health, we offer a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.

Pay

The anticipated base salary range for this position is $21.00-$25.00 per hour. This position is also eligible for annual bonus and may be eligible for additional incentive compensation, as applicable.

Schedule

This is a Monday - Friday, 8am - 5pm at our Sacramento PACE Center located at 855 Howe Ave, Sacramento, CA 95825.