Receptionist

General Duties And Responsibilities

• Open and maintain escrow files
• Order HOA documents and tax certificates
• Prepare and send recordable documents
• Operate telephone to answer, screen, or forward calls, provide information, take messages, assist customers, or schedule appointments
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Prepare physical file folder
• Scan and transfer documents into electronic folders as instructed
• File and maintain records
• Monitor office supplies and prepare an office supply list
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries; monitor postage machine
• Process and prepare memos, correspondence, HOA check requests or other documents
• Continuously update closing calendar
• Input data

Qualifications

• High school diploma or equivalent
• Knowledge of administrative and clerical procedures and systems
• Strong customer service skills
• Able to create and maintain constructive and cooperative work relationships
• Prior experience answering and using a multi-line phone system
• Good time management skills
• Intermediate skills in Microsoft Office Suite
• Willing and able to learn industry-specific software
• Knowledge of use of advance functionality of office machinery and basic upkeep
• Able to maintain professionalism, integrity, and polite demeanor in all work-related activities; polished and tactful
• Access to reliable transportation
• Exemplary record of attendance and punctuality