Receptionist/Administrative Assistant

Total Solutions Group is looking for a professional “A” team player to join our amazing Team! This team member will greet visitors, handle incoming and outgoing correspondence, maintain files and records, and perform data entry.

Responsibilities

The Receptionist serves as the face of the company, offering positive and friendly service to our teammates, guests, and clients entering our office or calling on the phone.

• Answer all incoming phone calls and direct calls to the appropriate person, taking detailed messages when necessary
• Greet visitors upon arrival
• Handle incoming and outgoing correspondence
• Perform data entry
• Track and report for management
• Ability to handle multiple changing priorities simultaneously in sometimes challenging situations and keeping management involved as needed

Requirements

• Minimum 2 years of Receptionist experience
• High school diploma or equivalent required. Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position may be considered
• Valid driver’s license
• Eligible to legally work in the United States
• At least 18 years of age

Skills

• Excellent verbal and written communication skills (bilingual a plus)
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Friendly and positive attitude
• Ability to function well in a high-paced and at times stressful environment
• Strong team player with a professional demeanor
• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems
• Extremely proficient with Microsoft Office Suite, with exceptional knowledge of Excel
• Willingness to learn and take on additional projects

Benefits

• Performance-based bonus program
• Paid PTO
• Medical, Dental, Vision
• Life Insurance
• ESOP (Employee-Owned Company)

Attributes

• Communicator – Communicate well with clients and the team
• Professional – The skill, good judgment, and polite behavior that is expected
• Empathetic – The ability to understand and share the feelings of another
• Determined – Firmness of purpose
• Reliable – Consistent and dependable
• Team Player – A person who works well as a member of the team
• Confident/Assertive – Ability to take charge
• Leader – Self-starter
• Exceeds Expectations – Going above and beyond your daily tasks
• Accountable – Willingness to accept responsibility for your own actions
• Eager to Learn – Inquisitive and enthusiastic about learning
• Knowledgeable/Resourceful – Intelligent, well-informed, and full of resources