Reception

Duties and Responsibilities

• Greeting patients immediately upon arrival and verifying their name and DOB in the EMR (Medent)
• Updating the patient's demographic information, pharmacy, and insurance information in the EMR, Medent
• Explaining all signage of the consents and HIPAA privacy and emergency contact information
• Collecting copays
• Answering patient questions and sending messages within the patient's chart to the correct point of contact
• Scheduling, rescheduling, and cancelling appointments
• Reviewing, labeling, and scanning various documents
• Maintaining a clean, organized, and sanitized environment
• Completing other assigned tasks as needed

Requirements

• 1-2 years working with an EMR system, Medent preferred
• 1-2 years working as a receptionist in the medical field
• Familiar with medical terminology and handling of medical documents
• Ability to thrive in a fast-paced environment
• Effective in multi-tasking and time management skills
• Exceptional communication skills both written and oral