Reception

About the role

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Assists qualified donors in completing the screening process, which includes assessing health history, answering medical questions, and performing health screening procedures like blood pressure, pulse, weight, and temperature. May also educate new donors on therapeutic products and their use.

Responsibilities

• Conducts screening procedures including health history assessment and medical questions
• Performs health screening procedures such as blood pressure, pulse, weight, and temperature
• Collects samples for hematocrit and total protein levels
• May educate new donors on therapeutic products
• Answers donor questions and reports any reactions during or after the pheresis process
• Registers applicants and transfer donors based on training and operational needs
• Answers the telephone and transfers calls as necessary
• Maintains cleanliness and availability of supplies in the work environment
• Notifies supervisors of donor flow issues
• Accurately records donor data in the electronic donor information management system
• Understands and follows policies and procedures related to hyper immune programs
• Maintains confidentiality of all personnel, donor, and center information
• May be cross-trained in other areas to meet business needs

Qualifications

• High school diploma or equivalent required
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in a medical or health provider environment
• Must be able to perform basic math calculations
• Other qualifications or responsibilities may apply based on local legal and/or educational requirements

Pay

The expected base pay for this position at hiring is $18.98/hour - $20.72/hour.

Schedule

Details on the schedule are not specified in the posting.

Benefits

For more information on CSL Plasma benefits, visit https://cslbenefits.com/cslp.

Benefits

For more information on CSL benefits, visit https://www.csl.com/careers/benefits.

Company Information

Learn more about CSL Plasma at https://www.cslplasma.com/. Learn more about CSL, CSL Behring, CSL Seqirus, and CSL Vifor at https://www.csl.com/.

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. For more information, visit https://www.csl.com/accessibility-statement.