Reception

About the role

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Assists qualified donors in completing the screening process, which includes assessing health history, answering medical questions, and performing health screening procedures like blood pressure and pulse checks. May also educate new donors on therapeutic products and their donation process.

Responsibilities

• Conducts screening procedures including health history assessment and medical questions
• Performs health screening tests such as blood pressure, pulse, weight, and temperature
• Collects samples for hematocrit and total protein levels
• May educate new donors on therapeutic products
• Answers caller questions and transfers calls to appropriate staff
• Maintains alertness for donor reactions and notifies staff
• Affirms accurate recording of donor data in the electronic donor information management system
• Maintains a clean and efficient work environment
• Ensures sufficient supplies and forms are available
• Follows HSE and OSHA policies and promotes safety
• Maintains confidentiality of personnel, donor, and center information
• May be cross-trained in other areas

Qualifications

• High school diploma or equivalent required
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in a medical or health provider environment
• Must be able to perform basic math calculations
• Other qualifications or responsibilities may apply based on local legal and/or educational requirements

Pay

The expected base pay for this position at hiring is $18.98/hour - $20.39/hour. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies, and other relevant factors.

Schedule

Details on the schedule are not specified in the job posting.

Benefits

For more information on CSL Plasma benefits, visit https://cslbenefits.com/cslp.

Company Information

Learn more about CSL Plasma at https://www.cslplasma.com/. For more information on CSL, CSL Behring, CSL Seqirus, and CSL Vifor, visit https://www.csl.com/.

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. For more information on accessibility, visit https://www.csl.com/accessibility-statement.