Jobs · OTHR · Oregon

Real ID Specialist (Limited Duration)

Oregon Department of Transportation · Portland, OR · 1 mo ago
On-siteOTHRFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions (How To Apply, Need help, etc). Also remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines. We need to preserve all substantive information: initial posting date, application deadline, agency, salary range, position type, position title? The page already shows title, but we shouldn't repeat as heading. However we might include metadata in a short

. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include a

with posting date, deadline, agency, position type maybe. We need sections: About the role (maybe from "The Role" paragraph). Responsibilities (from "A Day In The Life" bullet list). Requirements (minimum qualifications). Qualifications? Might be same as requirements? Could combine. Skills (maybe "What We’d Like To See"). Benefits (from "What’s In It For You"). Pay (salary range). Schedule? Not given explicitly; maybe flexible work schedules mentioned under benefits. But schedule section only if posting actually states them. There's mention of flexible work schedules under benefits, but not a specific schedule. Probably we should not create Schedule section unless explicit schedule like full-time, part-time, shift. Not present. So omit. We must not include sections with filler like "commensurate with experience". We have salary range given, so Pay section okay. We must not include duplicated lines. Ensure we preserve all substantive info: initial posting date, application deadline, agency department, position type, maybe location (Beaverton). Also mention limited duration appointment expected to end on or before June 30, 2027. Also mention potential to become permanent. Also mention safe reliable multimodal transportation system statement? Might be considered boilerplate? It's part of mission statement; maybe keep as part of About the role? It's substantive but could be considered generic. However we should preserve all substantive information; not remove mission statement unless it's boilerplate. It's not cookie/navigation/legal/EEO. It's okay to keep. We need to format using

for section headings,
  • for lists,

    for prose. Let's extract content. Metadata: Initial Posting Date 08/06/2026, Application Deadline 09/22/2026, Agency Department of Transportation, Salary Range $3,952 - $5,458, Position Type Employee, Position Title Real ID Specialist (Limited Duration). Location: Beaverton (from Sunset Region Beaverton). Also mention limited duration appointment expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent. We can put metadata in a

    maybe: "Posted: 08/06/2026 | Application deadline: 09/22/2026 | Agency: Oregon Department of Transportation | Position type: Employee (Limited Duration) | Location: Beaverton, OR | Expected end date: on or before June 30, 2027." Now sections: About the role: from "The Role Bring your customer service skills..." paragraph. Also maybe include mission statement? We'll include the paragraph: "Bring your customer service skills to the Beaverton DMV as a Real ID Specialist. In this role, you will assist the public with obtaining Real ID compliant identification cards, answering questions related to Real ID and providing customer service for Oregonian’s looking to obtain documents that comply with the Real ID Act. This is a limited duration appointment that is expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent. We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions." But note we already included limited duration info in metadata; but we can still include in About the role if not duplicate. Might be okay but we should avoid duplication. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep that info somewhere. If we put in metadata, we still need to keep it somewhere else? It's okay if it's duplicated? The instruction says remove duplicated lines. So we should avoid duplicating the same sentence. So we should decide where to place it. Probably better to keep in About the role (since it's role description) and not duplicate in metadata. But metadata also needed for posting date etc. We can include limited duration info in About the role and not repeat in metadata. However metadata also needs to convey position type etc. We'll include limited duration in About the role. Thus metadata: Posting date, deadline, agency, position type, location. Now About the role paragraph (excluding the limited duration sentence? We'll keep it there). Let's craft:

    About the role

    Bring your customer service skills to the Beaverton DMV as a Real ID Specialist. In this role, you will assist the public with obtaining Real ID compliant identification cards, answering questions related to Real ID and providing customer service for Oregonians looking to obtain documents that comply with the Real ID Act. This is a limited duration appointment that is expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent. We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

    Now Responsibilities: from "A Day In The Life" list. Let's extract each sentence as bullet. - Help the public with obtaining Real ID license, instruction permit or identification cards. - Serve as a primary representative in the office for Real ID transactions. - Accurately produce photo licenses, instruction permits and identification cards. - Administer, correct and explain driver license knowledge test. - Conduct vision tests. - Explain state and federal requirements for different driver and identification transactions. - Provide exceptional customer service while following privacy laws. - Communicate clearly with customers from diverse backgrounds to accurately answer complex questions. - Collaborate with office leaders and managers to ensure efficient operations related to issuing Real ID. - Examine documents for eligibility prior to issuing credentials. - Prepare daily reports and balance transactions at the end of each day. - Travel to other offices in the region to perform relief work. - Work is performed in a DMV office setting with extensive face to face interaction with the public. - Must be able to type at least 30 words per minute with a high level of accuracy. A typing assessment will be conducted at the time of interview for selected candidates. We should keep as list. Now Requirements / Qualifications: Minimum Qualifications paragraph. "Minimum Qualifications Two years of public contact/customer service experience which involved dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules, regulations and procedures; AND Experience or training using computers to retrieve and input data; AND Three months experience collecting money and making change. Completion of an associate’s degree will substitute for one year of the public contact experience." We can put as list. Maybe also include "What We’d Like To See" as Skills or Preferred Qualifications. Skills section: from "What We’d Like To See": bullet list. - Experience working in a fast-paced environment and dealing with stressful situations. - Demonstrated computer literacy and reading comprehension skills. - Experience providing excellent customer service. - Experience handling multiple assignments with frequent interruptions. - Experience effectively interpreting complex rules and policies to customers or clients. Now Benefits: from "What’s In It For You": "Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.Public Service Loan Forgiveness opportunity! Want to know about new job postings? Subscribe to receive weekly email notifications!" We need to extract substantive benefits: work/life balance, 11 paid holidays a year, flexible work schedules, paid leave, Public Service Loan Forgiveness opportunity. Also mention salary range increase for PERS. Also mention comprehensive and equitable base salary offer within listed range (but that's more about pay). We'll keep benefits as list. Pay section: Salary range $3,952 - $5,458 (non-PERS monthly). Also note PERS increase 6.95% if applicable. We'll put in Pay. Schedule: Not explicitly stated; we have flexible work schedules mentioned under benefits but not a schedule section. So we omit Schedule. Now we need to ensure we didn't include boilerplate like EEO, etc. We removed those lines. Now produce HTML fragment. Structure:

    Posted: 08/06/2026 | Application deadline: 09/22/2026 | Agency: Oregon Department of Transportation | Position type: Employee | Location: Beaverton, OR

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Minimum Qualifications

    • Two years of public contact/customer service experience which involved dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules, regulations and procedures.
    • Experience or training using computers to retrieve and input data.
    • Three months experience collecting money and making change.
    • Completion of an associate’s degree will substitute for one year of the public contact experience.

    Preferred Qualifications

    (or Skills). Use heading Skills? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use Skills for "What We’d Like To See". Let's use Skills.

    Skills

    • Experience working in a fast-paced environment and dealing with stressful situations.
    • Demonstrated computer literacy and reading comprehension skills.
    • Experience providing excellent customer service.
    • Experience handling multiple assignments with frequent interruptions.
    • Experience effectively interpreting complex rules and policies to customers or clients.

    Benefits

    • Work/life balance
    • 11 paid holidays a year
    • Flexible work schedules
    • Paid leave
    • Public Service Loan Forgiveness opportunity

    Pay

    Salary range: $3,952 – $5,458 per month (non‑PERS). If you are a participating PERS member or become PERS eligible, the range increases by 6.95%.

    We should also mention that the salary range is monthly. Already. Check for any duplicated content: We didn't repeat limited duration appointment

Similar jobs

IDS Specialist

GT RestructuringBoston, MA· 5 mo ago
OTHR$33.33–$41.02/hrapply on gtlaw.wd1.myworkdayjobs.com

IDS Specialist

Greenberg Traurig, LLPBoston, MA· 3 mo ago
OTHR$33.33–$41.02/hrapply on gtlaw.wd1.myworkdayjobs.com