Real Estate Branch Manager
PenFed Credit Union · Alexandria, VA · 2 wk ago
Management$60k–$125k/yrFull-time
Responsibilities
- Manage the functions of the branch to ensure efficient and cost effective operation by implementing the necessary systems, programs, policies and procedures.
- Develop business goals and strategies to meet objectives set by the PenFed Realty Board of Managers.
- Provide oversight and training to independent contractor real estate agents areas of residential brokerage including sales and marketing, business development, finance, agency, listings, contracts, ethics and governmental regulations.
- Recruit new agents, develop growth programs, train and retain independent contractor real estate agents to affiliate with PenFed Realty.
- Create value propositions for PenFed Realty, work with PenFed marketing staff to design and implement effective marketing/business development strategies.
- Hold individual bi-monthly lead accountability reviews with each agent and coach them for successful management and conversion of leads while providing action plans to improve performance.
- Lead daily Sales Huddles with the branches team of agents, providing guidance and accountability.
- Create and manage the agent-training schedule and hold agents accountable.
- Create and maintains CRM lead communication campaigns (drip campaigns, text messages, phone scripts, email responses) are followed up with and tracked.
- Manage cultivation of Internet leads from acquisition to conversion.
- Create and actively audit ad sources in the CRM ensuring all leads are routed properly and all resources are fully utilized and optimized to ensure peak performance.
- Consistently identify, create and manage ways to nurture and follow-up with viable lead to convert into scheduled appointments.
- Create, test and implement scripts, texts, emails, and drip campaigns to continually improve lead responses ultimately resulting in lead conversion.
- Aid independent contractor real estate agents in obtaining client listings and contracts and assist in transaction management and conflict resolution.
- Review competitive market practices and makes recommendations concerning adjustments to programs in related areas.
Qualifications
- Equivalent combination of education and experience is considered.
- Bachelor’s Degree in a related field.
- Minimum of five to seven (5-7) years’ experience in a Real Estate and management function.
- Experience using A.I. tools preferred.