Radiology Scheduling Clerk

About the role

The Radiology Scheduling Clerk is responsible for scheduling radiology and diagnostic imaging appointments, coordinating with patients and medical staff, and ensuring accurate and efficient scheduling of imaging services. This position provides excellent customer service while supporting the daily operations of the Radiology Department. At Coryell Health, you’ll join a supportive, close-knit team dedicated to improving the lives of people in your community. Since 1940, Coryell Health has proudly served as a community-owned healthcare provider, delivering high-quality, comprehensive services all in one place. We offer competitive pay, comprehensive benefits, retirement plans, and tuition reimbursement to support your growth.

Responsibilities

• Schedule radiology and diagnostic imaging appointments, including X-rays, CT scans, MRIs, ultrasounds, and other imaging procedures.
• Answer incoming calls and assist patients, providers, and clinical staff with scheduling inquiries.
• Verify patient demographics, physician orders, and appointment details.
• Communicate appointment instructions, preparation requirements, and arrival times to patients.
• Coordinate scheduling with radiology technologists, providers, and other departments.
• Maintain accurate scheduling records and update patient information in the electronic medical record.
• Assist with appointment changes, cancellations, and rescheduling.
• Obtain and verify insurance information and assist with authorization or referral requirements as needed.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform other duties as assigned.