Radiology Scheduling Coordinator

About the role

Provide patient appointment scheduling and customer service functions with a personable and professional manner. Duties include scheduling appointments, patient reception, appointment check-in, insurance verification, and other related tasks as assigned. Work may vary in percentage of time per function, location, and schedule.

Schedule

1.0 FTE - 40 hours per week: Monday through Friday, 8:00 AM - 4:30 PM.

Requirements

• High school diploma or equivalent
• Exceptional customer service skills
• Ability to communicate effectively in a personable and professional manner
• Ability to respond patiently and effectively to questions from patients, family, providers, and staff
• Strong computer skills and ability to learn and adapt to new software
• Working knowledge of HIPAA guidelines
• Ability to establish and maintain effective working relationships in a fast-paced healthcare setting with patients, families, and healthcare personnel
• Ability to organize and prioritize work independently with strong attention to detail and critical thinking
• Competency in medical terminology and healthcare business environment
• Ability to remain flexible and adapt to accommodate changes in work requirements

Preferred Qualifications

• Two years post-secondary education in Health Care or Business Administration
• Healthcare scheduling experience (five years strongly preferred)
• EPIC experience strongly preferred