Jobs · Administrative · Michigan

Scheduling Coordinator

The Cancer & Hematology Centers · Norton Shores, MI · 5 days ago
AdministrativeFull-time

Job Description

The Scheduling Coordinator facilitates excellent patient care by supporting and collaborating with clinic team.

Education Desired/Required Qualifications

  • High School Diploma or equivalent
  • Required to successfully complete orientation program
  • Experience: Preferred one year experience in an outpatient physician practice or healthcare setting

Primary Duties And Responsibilities

  • Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists.
  • Absorb day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
  • Communicate with patients and visitors in a caring and respectful manner.
  • Collaborate with other care team members and anticipate their needs to ensure coordinated patient care.
  • Afford assistance to the patient electronic medical record.
  • Afford assistance with ongoing quality improvement to provide efficient, cost-effective care.
  • Engage in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.

Why Join Us?

We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

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