Scheduling Coordinator
The Cancer & Hematology Centers · Norton Shores, MI · 5 days ago
AdministrativeFull-time
Job Description
The Scheduling Coordinator facilitates excellent patient care by supporting and collaborating with clinic team.
Education Desired/Required Qualifications
- High School Diploma or equivalent
- Required to successfully complete orientation program
- Experience: Preferred one year experience in an outpatient physician practice or healthcare setting
Primary Duties And Responsibilities
- Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists.
- Absorb day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
- Communicate with patients and visitors in a caring and respectful manner.
- Collaborate with other care team members and anticipate their needs to ensure coordinated patient care.
- Afford assistance to the patient electronic medical record.
- Afford assistance with ongoing quality improvement to provide efficient, cost-effective care.
- Engage in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
Why Join Us?
We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.