Radiation Oncology Booking Coordinator

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. It operates more than 15 main sites, including hospitals, centres and clinics, employing over 22,000 staff. The Booking Coordinator position is located at The Alfred Hospital and is classified as Managers and Administrative Worker Grade 2 Level 1 (HS2).

About the role

The Booking Coordinator is responsible for scheduling patient Radiation Oncology appointments related to radiotherapy treatment at ARO. The position involves coordinating booking requests received from Radiation Oncologists and Therapists with a view to ensuring efficient and effective patient scheduling. In so doing, the incumbent is expected to liaise and work closely with patients and carers, the multidisciplinary cancer team at Alfred, Radiation Oncology staff and at times the Radiation Oncology staff at GRO.

Responsibilities

• Schedule patient Radiation Oncology appointments for radiotherapy treatment
• Coordinate booking requests from Radiation Oncologists and Therapists
• Liaise with patients and carers
• Work with the multidisciplinary cancer team at Alfred
• Liaise with Radiation Oncology staff at ARO and, when needed, at GRO

Requirements

• Attention to detail
• Ability to manage allocated workload efficiently, effectively and safely
• Demonstrated awareness of and commitment to quality customer (internal and external) service
• Demonstrated effective interpersonal and communication skills

Qualifications

• Experience in a patient care setting
• Familiarity and experience with electronic patient scheduling and appointment systems, preferably in a Radiation Oncology setting

Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre‑tax (subject to availability)
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Excellent onsite fitness facilities at The Alfred via ProSport (pre‑tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services

Schedule

Part time (34 hours per fortnight – hours negotiable with some flexibility)