R.O. - General Manager- Sand Dune Shores

About the role

Opportunity for career advancement in a fast-paced, growth-oriented organization! This is a unique 18-unit resort on the beach that is highly rated in service. The service is personalized due to the small size of the property with only 4 full-time employees and additional contracted housekeeping.

Responsibilities

• Overseeing the operations functions of the Resort
• Processing and submitting payroll to Human Resources
• Holding regular briefings and meetings with all heads of departments
• Ensuring full compliance with Resort Operating controls, SOPs, policies, procedures, and service standards
• Leading all key property issues, including capital projects, customer service, and refurbishment
• Handling complaints and overseeing service recovery procedures
• Preparing, presenting, and achieving the resort's Annual Operating Budget, Marketing and Sales Plan, and Capital Budget
• Maintaining the monthly financial outlooks for the Resort and ensuring revenue and guest satisfaction targets are met and exceeded
• Providing effective leadership to all Resort Team Members
• Responding to audits to ensure continual achieved improvement
• Maintaining the quality of operations (both internal & external audits)
• Safeguarding the quality of operations and managing legal, Occupational Health & Safety Act, fire regulations, and other legal requirements
• Available to travel on company business to assist in offsite training support and/or new business transitions if needed (average 1-2-week assignments)

Requirements

• Bachelor’s Degree in Business Management/Hospitality OR equivalent industry job-related experience
• Experience as a General Manager or Assistant General Manager preferred
• Experience within the hospitality industry
• Excellent verbal and written communication skills
• Proven strong leadership skills
• Able to manage, direct, and complete assigned duties
• Excellent computer skills, Microsoft Office Suite abilities
• Able to prioritize, manage, and delegate efficiently

Qualifications

• The ability to have a flexible schedule

Skills

• Strong leadership skills
• Effective communication skills
• Ability to manage and delegate efficiently

Benefits

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401(k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

Pay

TBD

Schedule

TBD

Benefits

• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401(k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

Capital Vacations is an Equal Opportunity Employer