General Manager

Position

The ideal General Manager will oversee all Studio functionality from Sales to Instructors.

Requirements

• 2+ years of retail sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales
• Ability to work independently and collaborate with studio owner
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Excellent communication and strong interpersonal skills in person, on the telephone and via email.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

Duties

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro class
• Drive Membership sales through outside sales and business development efforts
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Supervise Sales Representatives
• Hire/Manage all instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations performed by Master Trainers
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Maintain cleanliness and organization of the Pilates Studio
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Compensation & Benefits

• This position offers a very competitive base salary; based on experience & performance.
• Commission paid on sales
• Opportunity to bonus, based on performance
• Unlimited growth potential as well within the company.