Jobs · Information Technology

Quichua Interpreter

LanguageLine Solutions · New York, NY · 1 mo ago
Information TechnologyPart-time

About the Role

LanguageLine Solutions is seeking a Bilingual Quichua-English Phone Interpreter to work from home in the United States. This is an independent contractor position where you will handle on-demand calls, rendering the meaning of conversations between Quichua and English speakers across various industries including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.

Responsibilities

  • Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner
  • Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions
  • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
  • Maintain a professional demeanor throughout interpreting sessions at all times
  • Remain calm during interpreting sessions when primary speakers are incoherent or upset, especially in emergency situations such as 911 calls
  • Maintain punctuality and availability during work hours
  • Follow client instructions in compliance with protocol, avoiding interaction with the LEP without client's permission
  • Understand protocol and terminology for various industries including Medical, Insurance, Finance and Law
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment

Qualifications

  • Fluency in Quichua and English with skilled knowledge of associated cultural dynamics
  • Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP
  • Excellent listening, retention and note-taking skills to maintain high accuracy during interpretation
  • Ability to concentrate, stay detached from conversations, remain neutral and objective at all times, and remain on calls involving sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression
  • Must be at least 18 years of age
  • Legally authorized to work in the United States without sponsorship for employment authorization (no H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)
  • High school diploma or equivalent
  • Ability to read and write the requested languages - highly preferred

Work Environment & Physical Requirements

  • This is a remote position working from your home-office in a quiet and secure environment
  • Some calls may be highly emotional and/or stressful; you may need to remain on calls for extended periods without breaks
  • You may experience high call volumes and must provide required service standards within this dynamic environment
  • Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday
  • Must be able to operate company-provided software and systems
  • Must have sufficient manual dexterity to type or write
  • Able to lift up to 26 lbs
  • May be exposed to moderate noise levels (computer, audio, telephone)

Technical Requirements

  • Dedicated personal device for business purposes: Desktop/Laptop Computers with Windows, MacOS, or ChromeOS; Tablets (iPadOS or Android) are acceptable; Smartphones (iOS or Android) are also acceptable
  • Restricted brands: Kaspersky products, Huawei hardware
  • High speed Internet connection with download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms
  • Access to a quiet space free from background noise or distraction

Pay

  • $1.25 - $1.40 per minute

Benefits

  • Employee Referral Program
  • Advancement opportunities within the organization
  • Interpreter support
  • An inclusive and diverse work environment
  • Training that is the best in the industry
  • Support from a Senior Language Specialist, Interpreter Help Desk, and Technology Help Desk
  • Certified ASTM and ISO environment

Note: This is an independent contractor position and therefore not eligible for employee benefits. Applications will be accepted for one hundred eighty (180) days from the posting date of May 15, 2026.

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