Jobs · Quality Assurance · Massachusetts

Quality Training Lead

Sanofi · Waltham, MA · 3 wk ago
HybridQuality AssuranceFull-time

About the role

Join the engine of Sanofi’s mission — where deep immunoscience meets bold, AI-powered research. In R&D, you’ll drive breakthroughs that could turn the impossible into possible for millions.

Qualifications

  • Bachelor's degree or equivalent
  • Minimum 5 years of experience in one or more of the following areas: training, learning management, quality, compliance, documentation, or quality assurance
  • Hands-on experience with Learning Management Systems (LMS)
  • Quality Assurance (QA) or compliance experience in pharmaceutical, biotech, or related industries
  • Familiarity with GxP training requirements

Main responsibilities

  • Leadership & Strategic Contribution:
    • Represent the Global Training Center at the senior level, acting on behalf of the Training Center leadership as needed to ensure continuity and strategic alignment across global operations.
    • Champion a culture of continuous improvement by actively contributing to Communities of Practice — sharing expertise, elevating best practices, and driving innovation in training methodologies across the organization.
  • Training Management & Compliance:
    • Own the end-to-end governance of training matrices, training plans, and learning content for the Global Training Center, ensuring full alignment with GMP requirements, regulatory standards, and evolving business needs.
    • Establish and monitor key performance indicators (KPIs) to proactively identify compliance gaps, assess training effectiveness, and lead targeted corrective actions before issues escalate.
    • Collaborate with VR&D departments across global sites to harmonize training practices, ensuring consistency, regulatory alignment, and a unified compliance culture across geographies.
    • Partner with the Head of Global Training Center to design and execute strategic initiatives that simplify, standardize, and continuously strengthen training programs at scale.
    • Serve as the training compliance subject matter expert (SME) for quality systems — including Deviations, CAPAs, and Change Controls — providing authoritative guidance that protects product quality and patient safety.
    • Guide and support SMEs in the creation and revision of training materials and assessments; review and approve content to ensure full compliance with established training procedures and regulatory expectations.
    • Lead high-visibility pilot projects and global training initiatives that set new benchmarks for excellence and position Sanofi as an industry leader in compliance-driven learning.
  • Customer Support & Audit Readiness:
    • Serve as the training SME to departments and functions, guiding them in developing compliant training materials, matrices, and iLearn curricula.
    • Act as the critical interface between the LMS team and operational departments (M&S, HSE, and others). Drive organizational compliance through the design and delivery of actionable training plans.
    • Support audits and self-inspections with confidence—providing pre-audit documentation, responding to inspector requests, and demonstrating iLearn expertise.
    • Provide strategic guidance to improve training compliance across VRD, identifying systemic issues and implementing sustainable solutions.
    • Educate and empower customers to navigate iLearn effectively, building a culture of compliance ownership.
  • LMS System Administration & Compliance Oversight:
    • Oversee and provide compliance guidance to the GTC team of Decentralized Administrators for VR&D, ensuring the iLearn platform maintains the highest standards of compliance and data integrity.
    • Liaise with Global Learning Service team to ensure user or administrative issues are resolved in a timely manner.
    • Implement system improvements that enhance compliance tracking.

Why Choose Us

  • Bring the miracles of science to life alongside a supportive, future-focused team.
  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
  • Be part of a pioneering biopharma company that engages patients early in drug development and uses their insights to design studies that reflect real-world needs.
  • Help improve the lives of millions of people globally by making drug development quicker and more effective.
  • Work at the forefront of drug discovery, harnessing cutting-edge AI, data, and digital platforms to push the boundaries of science.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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