Quality Support Associate (Medical Assistant)

What You’ll Do

• Maintain accurate training, education, certification, and compliance records for new and current team members
• Track new hire and annual requirements, including TB testing, flu vaccination, CPR certification, annual competencies, and other required training
• Upload and maintain training, skills, CPR, TB, vaccination, and team member health documentation in ADP and Relias
• Support the Relias Learning System by creating class schedules, recording attendance, updating team member information, and running compliance reports
• Cook up and support training programs, skills classes, med pass classes, meet & greet sessions, CPR classes, and other onboarding initiatives
• Administer and read TB tests and assist with administering influenza and Hep B vaccines as needed
• Absenteeism from annual team member and resident flu and TB clinics, including tracking attendance and maintaining documentation
• Conduct quality rounds on care units to monitor compliance and identify opportunities for education or additional training
• Assist with COVID-19 testing, vaccine tracking, and required reporting as needed
• Prepare training materials, communications, reports, and other documentation to support Quality Department initiatives
• Partner with Quality, HR, department managers, and Business Partners to communicate training or certification needs
• Support quality improvement initiatives that promote team member education, compliance, and positive resident outcomes

Qualifications

• Must possess at least 1 year of Medical Assistant training
• Must possess experience with administering vaccinations and TB tests
• Valid driver's license and reliable transportation for job-related travel

Skills, Knowledge and Expertise Required

• Working knowledge of ADP, Relias, and Point Click Care (PPC)
• Current CPR certification