Quality Supervisor (NE)

About the role

At Golden Pet Manufacturing, we are proud to be at the forefront of changing the future of pet food by creating the most nutritionally-dense, thoughtfully-sourced, and practical solutions for pet parents everywhere.

Responsibilities

• Implement and maintain food safety and quality systems to ensure products meet all specifications, food safety certification standards, and regulatory standards; support and improve the Quality Management System (QMS)
• Supervise, develop, and mentor Quality Technicians, including scheduling, training, assigning work, appraising performance, and resolving problems
• Ensure personnel comply with plant and corporate procedures, SOPs, GMPs, company safety policies, and OSHA regulations; provide training as necessary
• Create and maintain product testing specifications and SOPs within the Quality Management System
• With the FSQ Manager, oversee the corrective action program for nonconformances, investigations, vendor issues, product defects, complaints, and regulatory observations
• Coordinate and conduct facility audits, accompany investigators, and assist with Regulatory, Customer, Certification, and internal GMP audits
• Serve on the Food Safety and HACCP teams, facilitate committee meetings and other meetings as needed, and review Food Safety documentation
• Partner with various departments to promote food safety and quality ownership; convey company goals and participate on Quality and Operations Teams
• Review laboratory and production documents daily, approve products for release, manage "Hold and Release" programs, and ensure quality checks are completed and documented
• Maintain laboratory supply inventory, equipment calibration, and coordination of testing with external laboratories
• Serve as backup to Quality Technicians, Quality Specialists, and FSQ Manager; engage in professional development activities to enhance skills and job performance

Qualifications

Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.

• High school diploma or GED equivalent
• 3+ years of quality experience in a manufacturing environment
• 1+ years of supervisory experience
• Knowledge of HACCP, food safety, sanitation, pest control, food manufacturing regulations (USDA, FSA), and GMPs

Benefits

• Comprehensive healthcare coverage – 100% of premiums for medical, dental, and vision plans for employee-only plans
• Charity sponsorships with over $6.1 million donated to date, allowing you to make a positive impact on communities worldwide
• 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits
• 401k matching up to 3.5% of your contributions
• Employee Stock Ownership Plan (ESOP) with company contributions funding your retirement plan with company stock
• Tuition reimbursement program for eligible tuition expenses
• Company events, such as team picnics and ice cream socials, to cultivate connections and enhance work-life balance