Quality Supervisor

Responsibilities

• Supervise and Lead Quality Control Activities
• Oversee quality inspection and quality assurance activities on-site, ensuring technicians follow quality standards.
• Identify and address quality issues promptly during production processes.
• Training and Development:
• Provide training on quality control procedures, equipment usage, and quality standards to technicians and staff.
• Facilitate ongoing training for skill enhancement and continuous learning.
• Ensure Adherence to Quality Standards:
• Ensure that all products meet quality standards, customer requirements, and industry regulations during production.
• Enforce strict adherence to quality inspection procedures.
• Safety and Compliance:
• Ensure compliance with safety guidelines and health and safety regulations.
• Conduct regular safety inspections and risk assessments to ensure both quality and safety standards are upheld.
• Performance Monitoring and Reporting:
• Maintain accurate records of quality inspection results and production records.
• Prepare for quality audits and meet customer requirements through proper documentation and record-keeping.
• Monitor the performance of quality team members and provide regular reports on progress.
• Identify areas for improvement and communicate feedback for continuous performance enhancement.
• Troubleshooting and Quality Improvement:
• Troubleshoot quality issues that arise on-site and implement corrective actions.
• Address customer complaints and implement measures for quality improvements.
• Collaborate with production team, process team, and other departments to resolve quality issues and share improvement solutions.
• Coordination with Other Departments:
• Collaborate with production team, process team, and other departments to resolve quality issues and share improvement solutions.
• Facilitate communication and coordination between teams for optimal performance.
• Documentation and Record Management:
• Accurately document quality inspection results and production records.
• Prepare for quality audits and meet customer requirements through proper documentation and record-keeping.
• Manage Technician Attendance, Leave, and Work Behavior:
• Monitor and manage technician attendance, ensuring they adhere to scheduled shifts.
• Approve and track vacation and leave requests, ensuring adequate staffing levels.
• Address work behavior issues, ensuring a positive and productive work environment.
• Provide feedback and support for performance improvement as needed.

Requirements

• Associate or bachelor’s degree preferred (relevant work experience may be considered as an alternative).
• Minimum of 1 year of supervisory experience with operators, technicians, or hourly workforce.
• Experience in quality control, quality assurance, or a related field.
• Ability to communicate at all levels both verbally and written.
• Flexibility to adapt to different tasks.
• Awareness of Health and Safety.
• Eye for detail and quality.
• Must be able to communicate effectively.
• Absolutely assertive, able to cope with pressure, self-motivated and driven team player.
• Proactive approach toward various issues.

Physical Qualifications

• Able to stand and walk in the production area throughout the workday.
• Reaching, pushing, pulling, or lifting as required within limits set by QCELLS.