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Jobs · Quality Assurance · Connecticut

Quality Manager (AS9100)

Jobot · East Windsor, CT · 2 days ago
On-siteQuality Assurance$100k–$140k/yrFull-time

Founded more than four decades ago and based in East Windsor, CT, with additional operations in South Carolina and overseas, we are a specialized repair and overhaul provider serving the aerospace, aeroderivative gas turbine, and defense markets. Our FAA- and EASA-approved repair station tests, repairs, and overhauls engine accessories and components — fuel nozzles, valves, actuators, starters, harnesses, and related hardware — for airlines, MROs, OEM partners, and engine centers worldwide.

About the role

This is the senior quality voice on site — you hold approval authority over QMS documentation, new equipment, and tooling that affects product quality, and you are the primary liaison to the FAA, EASA, customers, and third-party auditors. You will lead the site through AS9110 accreditation from the front, driving compliance, continuous improvement, and direct impact on the aircraft and turbines your parts support.

Responsibilities

  • Maintain compliance with 14 CFR Part 145 and EASA Part 145, and hold all customer approvals current
  • Obtain and maintain AS9110 accreditation for the site
  • Serve as the primary liaison with regulatory authorities, customers, and external auditors
  • Ensure QMS processes and procedures satisfy all statutory system requirements
  • Approve all QMS documentation, and approve new equipment and tooling that directly affects product quality
  • Train personnel on quality and operator processes and procedures
  • Plan and conduct internal quality audits and supplier audits
  • Investigate customer complaints and internal non-conformances through to root cause and corrective action
  • Track warranty, audit findings, and customer feedback to drive process integrity improvements
  • Manage the tool and test equipment calibration system
  • Own document control and gage calibration systems
  • Keep quality manuals, training manuals, and training records current and compliant
  • Ensure shop floor procedures, documentation, and manuals are kept up to date
  • Inspect product, processes, and metrics to identify quality improvement opportunities
  • Manage quality compliance and continuous improvement programs
  • Ensure regulatory requirements and reporting obligations are maintained and compliant
  • Benchmark best practices across the wider organization so successes, failures, and obstacles are identified, communicated, and leveraged across departments and the site
  • Directly supervise, mentor, and develop quality personnel
  • Review and interpret vendor invoices, statements, and requests for payment related to quality functions
  • Perform additional duties as assigned

Requirements

  • BS Degree (or equivalent) in Quality Management or a closely related discipline
  • Minimum three (3) years' experience in a Quality Management position, preferably within an FAA repair station environment
  • Working knowledge of 14 CFR Part 145 and EASA Part 145 requirements
  • Strong background working with ISO 9001 quality systems
  • Experience in an aviation component or accessories environment, or a comparable highly regulated mechanical component overhaul or manufacturing environment
  • Demonstrated ability to lead and conduct audits, including third-party and supplier audits
  • Proven ability to manage and mentor personnel and provide positive leadership
  • Proven ability to identify root cause, drive corrective action, and manage multiple competing priorities proactively
  • Strong analytical and problem-solving skills with excellent attention to detail
  • Proficiency with MS Office (Excel, PowerPoint, Outlook, Project, Access)
  • Ability to handle confidential information appropriately
  • Must read, write, speak, and understand English per FAA regulations
  • Must be able to perform "safety-sensitive" duties per FAA regulations, free from impairing substances

Preferred Qualifications

  • Licensed FAA A&P Mechanic, or eligible for an FAA Part 65 Repairman Certificate
  • Certified AS9110 Quality Systems Lead Auditor, or able to obtain certification within 12 months
  • Prior experience holding or supporting a Part 145 Accountable Manager relationship
  • Experience taking a site through AS9110 or AS9100 initial accreditation

Benefits

  • Competitive compensation
  • 401(k) with company match
  • Comprehensive benefits: Medical, Dental, Vision, Life Insurance
  • Generous PTO & paid holidays

Pay

$100,000 - $140,000 per year

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