Quality Leader, Residential HVAC

About the role

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Responsibilities

• Create an exceptionally talented and robust organization through transformational change and cross-functional alignment to ensure product quality and reliability while working to reduce the cost of quality.
• Support Trane initiatives related to Quality Compliance policy and regulatory compliance strategies and ensure compliance at all Parts locations and suppliers.
• Lead and guide the safety council and manage any NHTSA requirements for the organization.
• Drive a proactive Quality team where everyone clearly understands their role and connection to strategy.
• Articulate goals and expectations and communicate effectively with all levels of the organization.
• Provide positive motivation and increase customer-facing awareness to drive a "Zero Quality Defect" mindset.
• Communicate status on high level KPI’s and metrics. Examples include ICQ DPPM, Warranty DPPM, Voice of Customer, and COPQ, Supplier quality, and process capability while ensuring quality specs are consistently established and deployed.
• Ability to present in a concise manner to leadership KPI’s and status of quality focusing on the customer while managing/maintaining key Business metrics.
• Strategize and collaborate with other departments to ensure timely completion of all objectives and milestones, including Manufacturing, Supply Chain, Engineering, Product Management, and Operational Excellence.
• Drive risk analysis and develops solutions to a variety of complex problems.
• Actively participates on the Enterprise Quality Council; develops, implements, supports and follows corporate quality policies, processes, and procedures.
• Serves as an escalation point for plant quality team when they are not able to resolve quality issues effectively or efficiently.
• Scopes out projects and problems; set objectives and goals; breaks down large complex issues into process steps; anticipates and modifies actions to close gaps, measure performance against goals; and evaluates results.
• Domestic travel 25-30%

Qualifications

• Bachelor’s degree is required; Master’s degree is preferred
• 15+ years of experience in various functions of quality management, program and project management in a design, engineering or manufacturing environment.
• Professional certification (CPM, APICS, Six Sigma, CQM, PE, etc.) is preferred
• Demonstrated strong leadership and applied knowledge in: APQP, PPAP, A3 thinking, FMEA and Control Plan, SPC, Financial Metric Management (COPQ, CPU, etc.)
• 5 - 7 years of experience leading a team of individuals (experience with Trane Technologies systems a plus)
• Experience in quality management, operations, lean manufacturing processes including visual management
• Excellent interpersonal skills, mentor, team player including professional customer and supplier interaction capability.

Skills

• Change Management: Demonstrated ability to drive change and continuous improvement using communication skills to engage the organization to achieve world class performance
• Collaboration: Ability to influence change outside of direct organization. Ability to weigh benefits and risks on behalf of entire company for this area of responsibility. Anticipates barriers and proactively develops solutions to overcome obstacles—deep understanding of both big picture and key details
• Communication: Excellent verbal and written communication skills with the ability to communicate and influence at all levels in the organization
• Leadership: Demonstrated leadership skills including growth and development of teams. Energetic, passionate, driven, and strong interpersonal skills