Quality Leader, Residential HVAC

About the role

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies puts the planet first. The Quality Leader, Residential HVAC reports to the Vice President, Integrated Supply Chain, Residential HVAC business unit and supports cultural transformation, innovating for customers, building a world‑class lean enterprise, and uplifting people, culture and communities. This role oversees all quality and reliability initiatives, managing teams directly and in a matrix structure, and drives a “Zero Quality Defect” mindset using the Business Operating System.

Responsibilities

• Create an exceptionally talented and robust organization through transformational change and cross‑functional alignment to ensure product quality and reliability while working to reduce the cost of quality.
• Support Trane initiatives related to Quality Compliance policy and regulatory compliance strategies and ensure compliance at all Parts locations and suppliers.
• Lead and guide the safety council and manage any NHTSA requirements for the organization.
• Drive a proactive Quality team where everyone clearly understands their role and connection to strategy.
• Articulate goals and expectations and communicate effectively with all levels of the organization.
• Provide positive motivation and increase customer‑facing awareness to drive a “Zero Quality Defect” mindset.
• Communicate status on high‑level KPI’s and metrics (ICQ DPPM, Warranty DPPM, Voice of Customer, COPQ, Supplier quality, process capability) while ensuring quality specs are consistently established and deployed.
• Ability to present concisely to leadership on KPI’s and quality status, focusing on the customer while managing/maintaining key business metrics.
• Strategize and collaborate with other departments (Manufacturing, Supply Chain, Engineering, Product Management, Operational Excellence) to ensure timely completion of objectives and milestones.
• Drive risk analysis and develop solutions to a variety of complex problems.
• Actively participate on the Enterprise Quality Council; develop, implement, support and follow corporate quality policies, processes, and procedures.
• Serve as an escalation point for plant quality teams when they cannot resolve quality issues effectively or efficiently.
• Scope out projects and problems; set objectives and goals; break down large complex issues into process steps; anticipate and modify actions to close gaps, measure performance against goals, and evaluate results.
• Domestic travel 25‑30%.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 15+ years of experience in various functions of quality management, program and project management in a design, engineering or manufacturing environment.
• Professional certification (CPM, APICS, Six Sigma, CQM, PE, etc.) preferred.
• Demonstrated strong leadership and applied knowledge in: APQP, PPAP, A3 thinking, FMEA and Control Plan, SPC, Financial Metric Management (COPQ, CPU, etc.).
• 5‑7 years of experience leading a team of individuals (experience with Trane Technologies systems a plus).
• Experience in quality management, operations, lean manufacturing processes including visual management.
• Excellent interpersonal skills, mentor, team player including professional customer and supplier interaction capability.

Skills

• Change Management: Demonstrated ability to drive change and continuous improvement using communication skills to engage the organization to achieve world‑class performance.
• Collaboration: Ability to influence change outside of direct organization; weigh benefits and risks on behalf of the entire company; anticipate barriers and proactively develop solutions.
• Communication: Excellent verbal and written communication skills with the ability to communicate and influence at all levels.
• Leadership: Demonstrated leadership skills including growth and development of teams; energetic, passionate, driven, strong interpersonal skills.
• Business Acumen: Demonstrated business and financial understanding.

Pay

$198,993.33 - $268,730.00 annual base salary (salary type, incentive eligible, no sales commission).

Benefits

• Thrive At Work And At Home benefits start on day one for you and your family, including health insurance and holistic wellness programs with generous incentives.
• Family building benefits: fertility coverage and adoption/surrogacy assistance.