Quality Launch Specialist

About the role

Coach and train Quality Shop Launch Managers (QSLM) and their teams at each Vehicle Plant. Support and standardize Quality Launch processes, driving continuous improvement. Work with cross-functional teams to ensure robust convergence of product quality during industrialization and readiness of Quality Shop processes and standards.

Responsibilities

• Ensure accurate and up-to-date program timing information is available across all plants
• Ensure plant alignment to prioritize and execute critical programs at the appropriate time
• Define and maintain baseline manufacturing quality requirements for vehicle launches across North America
• Prepare and distribute weekly Industrial Phase (>X0) launch quality reports for vehicle plants
• Conduct regular plant reviews and on-site support visits to assess launch readiness and execution
• Coach Plant Quality teams during active launches to ensure consistent application of KPIs, standards, and best practices
• Deliver targeted training to Vehicle Quality Shop teams to drive autonomy and execution consistency
• Develop and manage manufacturing quality budget submissions for future vehicle launches
• Track and control investment allocation, gap-to-standard actions, and spend versus plan budgets
• Maintain clear documentation of launch quality gaps, countermeasures, and investment needs
• Ensure launch quality activities align with QMS, ISO, and Stellantis requirements
• Support leadership requests with concise, data-driven analyses and presentations
• Maintain the Launch Quality SharePoint site as the single source of launch documentation
• Partner with VPE, MCE, Manufacturing, Quality, and Launch teams to translate program changes into manufacturing quality requirements
• Identify and escalate systemic quality risks impacting launch performance or customer experience
• Provide strategic guidance and support for WPI activities during major program launches
• Capture, standardize, and deploy launch quality best practices across North American plants

Key Performance Indicators

• Internal: SCA, DVx, DRR, End-of-Line (EOL), I-Status
• External: 0 MIS / 1 MIS / 3 MIS Warranty
• Third-Party: JD Power IQS, QFS
• Launch Effectiveness: Float, rework time, SCA-to-DVx correlation

Requirements

• Bachelor's degree
• Minimum of 5 years of related Quality work experience
• Well versed in Microsoft applications (Excel, PowerPoint)
• Strong communication, project management, and organizational skills
• Strategic thinker, self-motivated, and directed
• Ability to interact with senior leadership and influence others without direct authority
• Willingness to travel 20-30%, including International

Preferred Qualifications

• Previous experience working in Manufacturing and a unionized environment
• Knowledge of Stellantis production systems: PFS, My Customer’s Voice, CUPs

Benefits

• Comprehensive Health & Well-being Coverage: Medical, dental, vision, and prescription drug coverage from day one. Employee Assistance Program (EAP) for personal and professional challenges.
• Family Building Benefit: Support for fertility and infertility treatments, adoption services, and gestational surrogacy.
• Generous Paid Time Off: 17+ paid holidays (including year-end shut-down), vacation, float & wellbeing days, sick time, and fully paid parental leave.
• Competitive Retirement Savings Plans: Employer match on 401k, Roth, and Catch-Up contributions; employer contribution even if you don’t contribute.
• Income Protection & Insurance Options: Employer-provided and voluntary life insurance, group accident, critical illness, and more.
• Company Vehicle Lease Program: Eligible employees and families can lease Stellantis vehicles with insurance, maintenance, and unlimited miles included, plus exclusive discounts on Stellantis products.
• Support for Growth and Giving Back: Tuition reimbursement, student loan refinancing programs, and 18 paid volunteer hours annually.