Launch Specialist

Responsibilities

• Conducts audits to support pre and post launch to CHS expectations.
• Prepare feedback and monitor remediation efforts.
• Utilizing project management software to maintain, facilitate, and monitor the project plan for each new Center launch.
• Serves as an on-site presence in pre- and post-launch state, serving as a champion of the CHS Way, assisting Centers with key action items and ensuring issues are routed timely for resolution.
• Celebrates key launch activities to ensure successful start-up; i.e. center dry runs, enrollment activities, etc.
• Conducts training to support both Programming and Operational procedures in alignment with the CHS Operations Manual.
• Communicates updates to Center, Regional, and Central Office stakeholders on a regular cadence to ensure that organization leadership is informed and aware of the status of the Center's project plan and is alerted to any barriers to meeting goals or deadlines.
• Prepares reports for the Director of Standards and Implementation to support data driven decision making and strategic planning. Identifies trends within the data to inform future planning.
• Prepares documents/presentations to support Launch and Implementation teams as needed.
• Collaborates with Center leadership to ensure systems are functioning properly, and inventory is available to support a successful Center opening.
• Supports Center and Programming teams with new initiatives for operating Centers using the same project management focus and outcome driven support.

Qualifications

• Bachelor’s degree in Management, Business Administration, Finance or similar major required.
• Experience in a non-profit or educational organization a plus.
• 3-5 years of experience in project management or multi-site coordination.
• Prior experience with new site or new business launches is preferred.
• Excellent Project Management skills, including time management, organizational skills, ability to multi-task, and prioritize assigned tasks.
• Experience with management of multiple complex workflows.
• Experience with data and analytics to inform decision making.
• Demonstrated communication skills that bridge organizational levels and diverse teams.
• Demonstrated understanding of and ability to effectively work across multiple locations and departments.
• Experience with project management software and other technology including MS Office Suite.
• Able to lift ~25 lbs., and be flexible with light physical activity such as opening filing cabinets and bending/standing as necessary.
• Able to travel to multiple locations on regular basis; work at CHS Centers 80% of the time.
• Able to work in a fast-paced environment with changing priorities.
• Able to proactively identify problems and implement solutions.
• Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children.