Quality Coordinator - Sartori Whey

About the role

This is a key position for assuring adherence to the Sartori Quality System, including leading continuous improvement initiatives, leading food safety and quality training efforts and assuring compliance to customer, regulatory and third-party food safety and quality guidelines.

Schedule

This position works Monday – Friday, 7 am to 4 pm with flexibility in starting/ending times due to business/personal needs.

Responsibilities

• Coordinate the implementation, adherence and maintenance of the Sartori Quality System and Safe Quality Food (SQF) programs.
• Instruct and/or develop UltiPro Learning training for the Sartori Whey Converting facility on food safety, good manufacturing practices, allergens, food defense, SQS policies, and all other food safety or quality topics.
• Ensure FSQ Analyst facility inspections, glass and plastic controls, and internal audits adhere to quality and food safety standards and that appropriate corrective/preventative actions are taken.
• Lead small cross-functional teams focusing on continuous improvement, root cause analysis and corrective action using tools such as statistical process controls and A3 problem-solving methods for quality-related issues and complaints.
• Provide detailed responses to quality-related issues.
• Assist with Non-Conformance Report management and disposition of affected product.
• Collaborate with cross-functional teams to ensure quality expectations are defined and implemented for new products and processes; update quality systems, policies and work instructions as needed.
• Assure that calibrations are maintained on all equipment in the plant.
• Lead quality work orientation of new team members including onboarding of supervisors and other leaders.
• Participate and sometimes lead regulatory, customer, and third-party audits at the Sartori Whey Converting facility.
• Partner with production supervisors to improve processes, methodology, and product consistency.
• Collaborate with the sanitation team and manufacturing team members on work instructions and building sanitation knowledge; assist with verification and validation of sanitation processes and procedures.
• Participate in Sartori Whey Converting Food Safety and Food Defense Teams; facilitate routine food safety team meetings and “quality awareness” meetings at the facility.
• Work with facility management to achieve quality metric goals as established by the Manufacturing Quality Manager and production team.
• Immediately take action on and report any food safety or quality issues to facility management or other individual with authority to take action.
• Backup provision: In the absence of the QA Coordinator, the SW QA Manager will fulfill the responsibilities of the QA Coordinator.

Qualifications

• Associate’s degree in Biology, Microbiology, Food Science, Nutrition, or related field required; bachelor’s degree preferred.
• 1–3 years of related experience in a food facility, including experience in quality systems required; experience in a dairy facility preferred.
• Experience implementing and applying quality tools (CAPA, Root Cause Analysis, FMEA) and auditing experience preferred.

Knowledge, Skills, and Abilities

• Knowledge of basic scientific principles and microbiological principles and techniques and quality control principles and procedures.
• Knowledge of adult learning principles to conduct effective training.
• Strong computer skills, including proficiency in Word, Excel, Outlook, JD Edwards or related ERP.
• Strong communication skills, both verbal and written, to establish goals, convey ideas and provide clear direction.
• Leadership ability; ability to delegate and lead small groups.
• Self-motivated and results-driven with a high degree of ownership and accountability.
• Decisive—gathers information and uses reasoning to make decisions quickly and confidently.
• Adaptable—easily adjusts to changing priorities/circumstances.
• Quality commitment—believes in and motivates others to achieve the highest standards; hands-on and approachable.
• Critical thinking and decision-making skills to quickly identify and resolve problems.
• Knowledge of number interrelationships including arithmetic, algebra and statistics (Statistical Process Control) and their applications.

Certifications

• PCQI certified within 100 days of hire.
• SQF Practitioner status within 150 days of hire.

Physical demands

Frequently required to stand, walk, use hands to handle or feel, and talk or hear. Occasionally required to reach with hands or arms, taste or smell. Must occasionally lift and/or move up to 40 pounds. Specific vision abilities include close vision, distance vision, color vision and ability to adjust focus.

Work environment

May be exposed to hazardous substances as outlined in the Chemical Hygiene Plan. Noise level in the work environment is occasionally loud. This position requires occasional off-shift work.