Quality Coordinator

Key Responsibilities

• Maintain, organize, and update quality-related documents, including procedures, work instructions, and records, in accordance with company policies.
• Ensure controlled documents are properly distributed, archived, and revised following the established document control process.
• Conduct periodic audits of the document control system to verify compliance with ISO 9001, AS9100, and other applicable standards.
• Administer and manage the electronic document control system, ensuring data accuracy, accessibility, and proper version control.
• Cook up calibration and maintenance schedules for test equipment, measuring devices, and tools in alignment with internal procedures.
• Maintain comprehensive calibration records and certificates to ensure ongoing compliance with industry standards.
• Communicate and coordinate with external calibration service providers to ensure timely service and minimize equipment downtime.
• Identify and resolve calibration discrepancies, documenting corrective actions and follow-up activities.
• Serve as MRB Coordinator, leading the organization and facilitation of reviews for non-conforming materials and products.
• Maintain accurate MRB documentation, including root cause analyses, dispositions, and corrective action records.
• Collaborate with cross-functional teams to communicate MRB findings and support implementation of corrective actions.
• Prepare and distribute MRB meeting minutes and track action items through completion.
• Partner with Quality Assurance and Engineering teams to draft, review, and edit new quality documents, including procedures, work instructions, forms, and templates.
• Ensure all documents meet applicable industry standards, customer requirements, and internal policies.
• Monitor and update documentation to reflect changes in processes, policies, or regulatory requirements.
• Aid departments in creating or revising documentation to ensure clarity, consistency, and compliance.
• Support the quality team in maintaining compliance with quality policies, procedures, and standards.
• Aid in audit preparation by ensuring that documentation, calibration data, and MRB records are complete, accurate, and readily available.
• Participate in internal audits under the direction of the Quality Manager and help implement corrective actions to address identified nonconformities.

Minimum Qualifications

• High school diploma or equivalent; Associate’s degree in a technical or administrative field preferred.
• Minimum of 5 years of experience in quality assurance, document control, calibrations, or related functions.
• Experience in manufacturing or regulated industries (e.g., aerospace, automotive, medical devices) preferred.

Technical Skills

• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Familiarity with quality management systems such as ISO 9001, AS9100, or similar standards.
• Knowledge of calibration management tools, procedures, or software is a plus.

Key Competencies

• Exceptional attention to detail and ability to manage multiple tasks simultaneously.
• Strong organizational and record-keeping abilities.
• Effective interpersonal and communication skills for collaborating across departments.
• Ability to handle confidential or sensitive information with discretion.
• Self-starter with the ability to work independently and meet deadlines.

Preferred Qualifications

• Certifications related to quality management (e.g., ISO9001 or AS9100 knowledge).
• Experience with software tools such as: Electronic Document Management Systems (EDMS). Calibration management platforms. Enterprise Resource Planning (ERP) systems for MRB tracking (e.g., SAP, IFS, Oracle).
• Familiarity with Root Cause Analysis (RCA) and corrective action procedures.