Quality Control Technician

Our Antigo facility is under ITAR/UNNPI regulations; must be a US Citizen.

Responsibilities

• Perform in-process and final inspections to verify part features and tolerances meet specifications.
• Develop and maintain inspection procedures, forms, and quality reporting instructions.
• Assist in investigating nonconformances and complete associated documentation (MRRs and CARs).
• Collaborate with team leaders and operators to ensure proper inspection and reporting practices across all shifts.
• Analyze causes of scrap, rework, and warranty claims to identify trends and recommend corrective actions.
• Support continuous improvement by working with engineers to improve process stability and product quality.
• Maintain quality documentation and records in accordance with company procedures.
• Generate and present quality-related reports, including cost of quality or defect trends.
• Review and analyze customer warranty claims and coordinate appropriate actions, including repair cost estimates.
• Visit customer sites as needed to support quality investigations and ensure product setup accuracy.

Requirements

• High school diploma or equivalent required; associate's degree in quality, Manufacturing, or related field preferred.
• Minimum 2-3 years of experience in a quality control, inspection, or manufacturing role.
• Basic proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to travel occasionally for customer visits.

Skills

• Knowledge of machining processes, metrology, and metallurgy.
• Ability to read and interpret complex engineering drawings and manufacturing blueprints.
• Strong working knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Familiarity with inspection tools such as micrometers, calipers, height gauges, and CMMs.
• Understanding of inspection and testing methods used in precision manufacturing.
• Ability to maintain accuracy and detail while preparing documentation and analyzing data.
• Strong problem-solving skills and a collaborative mindset for working across teams.
• Effective communication skills, both verbal and written, with internal and external stakeholders.