Quality Control Technician

Duties and Responsibilities

• Follow all QC procedures, work instructions and data recording in accordance with the Company's Quality Management System
• Conduct root cause analysis regarding quality issues. Identify and implement appropriate corrective actions.
• Assist external and internal quality audits.
• Disposition non-conforming material
• Assist Production teams with process changes, quality plan documentation, and test requirement updates.
• Assist customer service and sales teams to respond to customer questions in relation to product capability and limitations.
• Help to drive continuous quality improvement and scrap reduction across the site.
• Maintain preventive maintenance and calibration of quality lab equipment.
• Perform quality assurance tests and visual inspections of raw materials, intermediary products, and finished goods per work instructions.
• Collect and send R&D samples. Monitor, test, and report on production trials. Ensure trial materials are monitored, controlled, and disposed of as required.
• Other duties as assigned.

Education and Experience

• High school diploma or GED equivalent
• General production experience in a manufacturing environment; must be comfortable working around machinery/heavy industrial equipment, as well as quality lab equipment.
• Quality Management Systems Experience
• Mechanical or technical aptitude, and root cause analysis experience
• Strong analytical skills, comfort with quantitative information and ability to work with large datasets.
• Good verbal and written communication skills
• Solid computer skills including MS Office
• Open availability/flexibility to work overtime as needed including extended shifts and/or weekends.

Working Conditions

This job operates in a manufacturing and office work environment. This role routinely uses standard quality lab equipment. Will require regular sitting, standing, and lifting. Expected work environment: Cold/Hot temperatures. Inside and/or outside.

Benefits

• Medical, Dental, and Vision insurance – DAY 1
• Life and Accidental Death & Dismemberment Insurance
• Leave & Disability Income Protection (FMLA, LOA, PPL, STD, LTD)
• Employee Assistance Program (EAP)
• Health Advocate – health care concierge service
• PTO – sick days, 11 holidays, vacation
• 401K Retirement Savings Plan with company match
• Employee Stock Purchase Plan
• Flexible Spending accounts (commuter benefits, flexible spending accounts, health savings account)
• College Scholarships for Dependents
• Tuition Reimbursement