Quality Control Supervisor

About the role

The Quality Control Supervisor ensures the quality of ready-mix products from two facilities in Whatcom County, meeting or exceeding project specifications and Amrize standards through testing of raw materials, work-in-process, and finished goods. They also design and maintain mix designs, provide cost information, conduct audits, troubleshoot quality issues, and support plant operations.

Responsibilities

• Ensure quality of ready-mix products meets project specifications and Amrize standards through testing of raw materials, work-in-process, and finished goods.
• Design, develop, and maintain ready-mix mix designs to optimize cement and supplementary material efficiencies, including slag and fly ash usage, to minimize production costs.
• Provide accurate and timely ready-mix cost information to sales and management, and offer alternate product solutions to meet evolving customer needs.
• Conduct quality audits at plant and field locations; prepare technical reports and presentations for customers, specifiers, and industry stakeholders.
• Troubleshoot concrete quality issues in the field and at the plant, acting as the primary technical resource for batchers, drivers, dispatchers, and Ready-Mix operations staff.
• Support the Ready-Mix Manager and plant operations team in technical functions related to mix design efficiency, work method development, and material cost reporting.
• Supervise and develop one direct report (QA Technician), providing guidance, coaching, and performance oversight.
• Communicate and improve adherence to health, safety, and environmental policies in all work environments and areas.

Requirements

• Education: Bachelor's degree in Civil Engineering, Materials Engineering, or related field; or equivalent professional experience.
• Additional Education: Advanced coursework or professional development in concrete technology, materials science, or construction engineering.
• Field of Study: Civil engineering, materials engineering, construction management, or related field.
• Required Work Experience: 3–5 years of experience in ready-mix concrete, concrete materials, or a closely related industry.
• Required Training/Certifications: USA Concrete technical training or certification (e.g., ACI, NRMCA) is a strong asset.
• Required Technical Skills: Technically proficient in ready-mix concrete, cement chemistry, supplementary cementitious materials (fly ash, slag), and aggregate properties. Strong familiarity with computers and standard office software (Excel, Word, PowerPoint).
• Travel Requirements: Approximately 5% travel, primarily between the two Whatcom County ready-mix facilities and occasional field site visits within the greater Bellingham area.

Qualifications

• Strong analytical skills with demonstrated ability to interpret quality data, identify trends, and develop corrective actions.
• Excellent written and verbal communication skills; able to prepare clear technical reports and present findings to internal and external audiences.
• Strong team player and communicator; able to work cross-functionally with plant operations, sales, dispatch, and drivers.
• Able to multi-task and manage competing priorities in a dynamic operational environment.
• Able to work extended hours when required, including some weekend work during high-demand periods.
• Safety-oriented with demonstrated commitment to safe work practices in plant and field environments.
• Ability to work in a collaborative work culture in a supportive and team-oriented work environment.

Skills

• Technically proficient in ready-mix concrete, cement chemistry, supplementary cementitious materials (fly ash, slag), and aggregate properties.
• Strong familiarity with computers and standard office software (Excel, Word, PowerPoint).
• Experience with batching/laboratory management systems an asset.

Benefits

• Estimated Wage Range: $76,500 - $100,000 USD Annually.
• Bonus Opportunity of up to 24% of Base Salary.
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings.
• Medical, Dental, Disability and Life Insurance.
• Holistic Health & Well-being programs.
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care.
• Vision and other Voluntary benefits and discounts.
• Paid time off & paid holidays.
• Paid Parental Leave (maternity & paternity).
• Educational Assistance Program.
• Dress for your day.
• Healthy Living support through an Employee and Family Assistance Program (EAP), offering confidential assistance for work, health, or life challenges.
• Service recognition awards to celebrate your contributions.
• Perks & discounts on a variety of products and services.
• Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
• An inclusive and welcoming environment where everyone can be themselves.
• A collaborative work culture in a supportive and team-oriented work environment.
• Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable.