Quality Control/Quality Assurance Manager

About the role

Fire Creek Services Company, an All Native Group company, is seeking a QA/QC Manager to own the quality control program for facility maintenance operations, including independent workmanship inspections, defect and rework tracking, weekly quality reports to the Government customer, planned and unplanned audits, and warranty tracking on installed parts. This is an immediate opening.

Work Environment: Daily field inspections in barracks and housing facilities on the installation, including occupied residential buildings, with office time for reporting. Physical Demands: Standing and walking in warehouse and field settings; occasional lifting up to 50 lb.; computer work for planning and reporting; driving a vehicle between the hub and sites.

Responsibilities

• Run the quality control system and weekly quality reporting, and support Government quality assurance oversight.
• Inspect completed work independently of the technician who performed it where required, and verify technical completion before closeout.
• Track defects, rework and repeat visits, and share root causes with the Maintenance Superintendent and reliability team.
• Track warranties and installed-part warranty claims, and refer project warranty issues to the Government customer.
• Assemble quality evidence for monthly performance reporting.
• Administer resident satisfaction surveys and follow up on unresolved negative feedback.
• Plan inspections using risk-based sampling across trades, buildings and technicians.
• Issue and track nonconformance reports (NCRs) and manage corrective and preventive actions (CAPA) through verified closure.
• Maintain document control for QC plans, checklists, inspection records and procedures.

Skills