Quality Control / Quality Assurance Manager

Responsibilities

• Manage the structure, staffing, and daily operations of the QA/QC department, including leadership of various quality roles.
• Set performance expectations and conduct regular reviews to develop a high-performing quality team.
• Recruit, onboard, and develop quality personnel, addressing skill gaps with training programs.
• Maintain and improve GSI's quality management systems, ensuring alignment with industry and client-specific requirements.
• Oversee the non-conformance report program, ensuring corrective actions are implemented and verified.
• Lead internal quality audits and act as the primary contact during external client and regulatory audits.
• Provide senior quality oversight across projects, monitoring metrics and escalating risks as needed.
• Collaborate with project stakeholders to integrate quality requirements into project planning and execution.
• Review project designs and specifications for quality and constructability considerations.

Requirements

• Bachelor’s degree in Civil Engineering, Construction Management, or related field; advanced degree preferred.
• 3–8 years of progressive quality assurance/control experience in construction, with at least 3 years in a management role.
• Experience building and managing a quality team across multiple projects.
• Deep knowledge of geotechnical or heavy civil construction quality standards (ASTM, AASHTO, ACI, PTI).
• Experience managing NCR programs and internal audit processes.
• Strong communication skills and ability to influence cross-functional teams.
• Proficiency with project documentation and quality management platforms.

Preferred Qualifications

• Experience in geohazard mitigation or related construction fields.
• Familiarity with ACI Shotcrete certification programs.
• CQM-C certification or equivalent preferred.
• Experience in delivering quality training programs.
• Knowledge of UAS for site inspection and documentation.

Physical & Environmental Requirements

• Ability to maneuver on uneven and sloped terrain during site visits.
• Work in a combination of office and outdoor environments; exposure to varying weather conditions.
• Moderate noise levels typical of construction sites; hearing protection may be required.
• Travel required (approximately 40–50%), including possible travel to Canada. Must live near a major airport.