Quality Assurance/Quality Control Manager

Eskola, LLC has been installing commercial and industrial roofing and waterproofing systems throughout the North and Southeastern U.S. since 1972.

About the role

We are looking for a Quality Assurance/Quality Control Manager to build out our quality program from the ground up — partnering with Project Managers, Superintendents, and crews to catch issues early, protect warranty integrity, and strengthen relationships with the customers we serve. This is a hands-on, standalone role reporting directly to our COO, with the opportunity to shape how quality is performed across the company as we grow.

Responsibilities

• Review project specs ahead of site visits and prioritize your caseload based on risk — GP exposure, complexity, and project history
• Partner with field teams on-site to coach toward manufacturer spec compliance and catch issues before they become callbacks
• Build our QA/QC manual, checklists, and standard operating procedures
• Serve as a trusted point of contact for owners and property managers throughout the project and beyond
• Train and mentor foremen, superintendents, and crews on installation quality standards
• Investigate warranty claims and leak calls to determine root cause and drive resolution
• Perform other duties and tasks as assigned to support business needs

Requirements

• 5+ years in commercial roofing and/or waterproofing, including 2+ years in a QA/QC, superintendent, or inspection role
• Strong knowledge of low-slope roofing and waterproofing systems and manufacturer warranty requirements
• Comfort building a program independently and managing a full caseload without a support team
• Willingness and ability to travel across multiple sites and states, covering Eskola's footprint in the Southeast, Southwest, and Central U.S.
• Strong communication skills — you're just as comfortable on a roof as you are talking through findings with a customer

Nice to Have

• GAF, Carlisle, Sika, or Firestone QA/QC certifications
• RRC/RRO designation, OSHA 30, or infrared thermography certification
• Experience with CenterPoint or similar construction management software

Benefits

• Trade-specific training & room to grow within the company
• Medical (2 plans, including HDHP with HSA & company match)
• 401(l) with Matching
• Company-provided technology/equipment as needed
• Dental, Vision, Life, & Disability Insurance
• Paid Time Off

Pay

$140,000–$160,000 (Based on Qualifications & Experience)