Quality Assurance/Quality Control Manager

About the role

The Quality Assurance/Quality Control Manager is responsible for leading, developing, implementing, and maintaining quality assurance and quality control programs, systems, and processes to ensure construction projects consistently meet established quality standards, contractual requirements, and applicable regulatory requirements. This position provides leadership and oversight of quality personnel, inspections, audits, documentation, and compliance activities while collaborating with project teams, clients, contractors, and vendors to identify opportunities for continuous improvement, mitigate risks, and ensure successful project delivery.

Responsibilities

• Develop, implement, and maintain quality control procedures, standards, and reporting processes to ensure compliance with project requirements and applicable regulations.
• Monitor construction activities, inspections, processes, and completed work to ensure quality, consistency, and conformance with approved plans, specifications, and contractual requirements.
• Identify, document, analyze, and communicate quality issues to project leadership, facilitating timely corrective actions and continuous improvement initiatives.
• Collect, maintain, and evaluate quality metrics, reports, records, statistical analyses, and other project documentation.
• Review and ensure compliance with applicable legal, regulatory, client, and company quality standards and policies.
• Coordinate and communicate with internal and external stakeholders, including owners, architects, contractors, vendors, inspectors, and quality assurance representatives, during project execution and inspections.
• Review contractor documentation, including drawings, calculations, correspondence, insurance certificates, bonds, submittals, requests for information, clarification requests, and closeout documentation.
• Conduct site visits to evaluate construction progress, workmanship, contractor performance, and overall project compliance with approved drawings and specifications.
• Provide project leadership, coordination, and team collaboration to ensure successful project delivery and achievement of project goals.
• Manage multiple projects and project managers simultaneously from project initiation through completion, including validation of record documents and post-occupancy evaluations.
• Communicate project status, risks, trends, staffing projections, and performance metrics to leadership and key stakeholders.
• Lead and facilitate project, design, and coordination meetings, including agenda development, presentation coordination, meeting documentation, and distribution of minutes.
• Collaborate with Project Managers, Project Designers, and other stakeholders to improve departmental processes, operational efficiency, and quality standards.
• Supervise, mentor, develop, and evaluate project personnel, inspectors, contractors, vendors, and other team members to ensure performance meets organizational and client expectations.
• Establish clear goals and expectations, provide coaching and performance feedback, recognize achievements, and administer corrective actions when necessary.
• Plan, develop, and manage operating and capital budgets and ensure expenditure remains within approved budget objectives.
• Demonstrate strong organizational, time management, written communication, and verbal communication skills in all interactions and project deliverables.

Qualifications

Education: BS degree in Engineering, Construction Management

Certification / License: Certification of quality control is a strong advantage (ISO 9000 etc.)

Work Experience: 8 years of progressively responsible experience in managing the design and construction of technical projects; 10 years’ experience managing multiple projects.

Skills

• Strong knowledge of construction management principles, construction practices, electrical and building codes, quality control standards, and the ability to interpret plans, specifications, and construction documents.
• Demonstrated ability to lead, develop, and motivate teams while effectively managing interpersonal dynamics, fostering collaboration, and driving projects to successful completion.
• Proven ability to coordinate resources and work collaboratively with Project Managers, Superintendents, clients, contractors, and other stakeholders to achieve project objectives.
• Strong project planning, prioritization, organizational, and time management skills, with the ability to manage multiple projects, competing priorities, and deadlines simultaneously.
• Experience applying analytical, critical thinking, and problem-solving skills to identify issues, evaluate alternatives, and implement effective solutions.
• Proficiency in budget management, cost control, change management, and adherence to project management policies, procedures, tools, and client compliance requirements.
• Effective leadership and facilitation skills, including the ability to lead meetings, communicate project objectives, and drive project progress through informed decision-making.
• Excellent verbal and written communication skills, with the ability to prepare reports, present information clearly, and build productive relationships with internal and external stakeholders.
• Proficient in Microsoft Windows-based applications and other technology platforms commonly used for project management, reporting, scheduling, and document control.
• Strong commitment to quality, continuous improvement, and excellence in construction.

Preferred Qualifications

• Proficiency with Procore Project Management Software is preferred.

Pay

Constructiv is committed to fair and equitable compensation practices. The annual salary for this role is $125,000.00 - $155,000.00. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

Working Conditions

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop,