Quality Assurance/Quality Control Manager

Eskola, LLC has been installing commercial and industrial roofing and waterproofing systems throughout the North and Southeastern U.S. since 1972. We are looking for a Quality Assurance/Quality Control Manager to build out our quality program from the ground up.

About the role

This is a hands-on, standalone role reporting directly to our COO, with the opportunity to shape how quality is performed across the company as we grow. You will partner with Project Managers, Superintendents, and crews to catch issues early, protect warranty integrity, and strengthen relationships with the customers we serve.

Responsibilities

• Review project specs ahead of site visits and prioritize your caseload based on risk — GP exposure, complexity, and project history
• Partner with field teams on-site to coach toward manufacturer spec compliance and catch issues before they become callbacks
• Build our QA/QC manual, checklists, and standard operating procedures
• Serve as a trusted point of contact for owners and property managers throughout the project and beyond
• Train and mentor foremen, superintendents, and crews on installation quality standards
• Investigate warranty claims and leak calls to determine root cause and drive resolution
• Perform other duties and tasks as assigned to support business needs

Requirements

• 5+ years in commercial roofing and/or waterproofing, including 2+ years in a QA/QC, superintendent, or inspection role
• Strong knowledge of low-slope roofing and waterproofing systems and manufacturer warranty requirements
• Comfort building a program independently and managing a full caseload without a support team
• Willingness and ability to travel across multiple sites and states, covering Eskola's footprint in the Southeast, Southwest, and Central U.S.
• Strong communication skills — you're just as comfortable on a roof as you are talking through findings with a customer

Nice to Have

• GAF, Carlisle, Sika, or Firestone QA/QC certifications
• RRC/RRO designation, OSHA 30, or infrared thermography certification
• Experience with CenterPoint or similar construction management software

Benefits

• Trade-specific training & room to grow within the company
• Medical (2 plans, including HDHP with HSA & company match)
• 401(l) with matching
• Company-provided technology/equipment as needed
• Dental, Vision, Life, & Disability Insurance
• Paid Time Off

Pay

$140,000–$160,000 (Based on Qualifications & Experience)