Quality Control & Pricing Specialist

About the role

The Quality Control and Pricing Specialist supports Goodwill Southwest Florida's mission by ensuring donated goods are processed efficiently, accurately, and with great customer care.

Responsibilities

• Receive, sort, and record donated goods according to established Kaizen guidelines and processing standards.
• Inspect items for quality, determine appropriate pricing using the pricing guide, and prepare merchandise for the sales floor.
• Maintain accuracy and efficiency to meet or exceed daily production goals while supporting continuous process improvement.
• Provide excellent customer service to donors and shoppers, including assisting as a donation attendant when needed.
• Cross-train and support various areas of the production process to ensure smooth operations across the team.
• Maintain a clean, organized, and safe work environment, following all operational and safety procedures.

Qualifications

• A high school diploma or equivalent is preferred.
• Ability to stoop, reach, twist, lift, push, pull, and move items; lift and carry a minimum of 40 pounds.
• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.
• Able to follow pricing guidelines established in the pricing guide.

Benefits

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement