Quality Control Manager- Landscape Construction

About the role

We are seeking a Quality Control Manager to join our team at RP Marzilli. This role is responsible for ensuring that all landscape projects meet the highest standards of quality and craftsmanship.

Responsibilities

• Create and implement divisional quality standards for construction in partnership with Production Leadership.
• Meet early in the construction phase to align with the phasing & sequencing plan with the Project Management and Production Teams on all new projects.
• Periodically meet with Project Team to ensure that quality goals are being met.
• Perform periodic site inspections to observe that job sites are safe, orderly, and work is being performed to required standards. Report on quality standards throughout the project timeline.
• Work with production managers to create & maintain schedule for site visits, as well as for detail crews, 4-6 weeks in advance of punch out.
• Observe and report on jobsite safety issues to ensure company policies and standards and regulatory requirements are being met.
• Train team members as necessary, on the proper softscape best practices related to soil preparation, plant & irrigation installation, pruning, fertilizing, etc.
• Assist softscape teams during installation and ensure all work performed is above industry standard.
• Walk through the completed project with the Maintenance Account Manager and address any improper installation or substandard materials or items.
• Conduct bi-weekly inspections of the work performed for the first 60 days of turnover and then monthly site inspections for the following 2 months.
• Note and report any deficiencies or warranty work promptly to the assigned Project and Account Managers.
• Supervise the correction of any defective warranty work in a timely manner.
• Document all as-builts in for each project by partnering with the appropriate internal parties (lighting, irrigation, etc.) and subcontractors.
• Create close-out warranty documentation packages for all complete projects.
• Regularly review warranty spend reporting to identify opportunities to improve quality and training practices to reduce financial impact to the bottom line.
• Ensure that client contractors’ maintenance programs meet our minimum standards to maintain the integrity of our warranty.
• Perform other related duties as assigned and necessary to ensure the highest quality standards are met.

Requirements

• Strong knowledge of masonry standards, plant materials, and horticultural best practices.
• Exceptional eye for detail, quality craftsmanship and a proven history for delivering excellence.
• Ability to lead, manage and direct the work of others in the field while delivering quality results under tight deadlines.
• Ability to work and communicate well with others, work independently and work effectively with crew members, and managers within the organization.
• Demonstrate a willingness to perform the work and follow company standards and procedures.
• Demonstrate a commitment to safety and practicing safe work behaviors.
• Working knowledge of Microsoft Products and other company software applications.

Supervisory Responsibility

This position manages & supervises quality control throughout RPM Branches.

Education & Experience

• 3+ years' experience in the landscape industry.
• 2+ years of crew leader or supervisory experience.

License Requirements

• Driver’s License.
• DOT Card.
• OSHA 10 Certification.
• CPR, RPM First Responder Certification.

Physical Requirements

• Work in all weather conditions.
• Work stand, walk, or sit throughout a minimum 8-hour shift.
• Regularly bend, lift, stretch, twist, and reach below the waist and above the head.

Additional Information

• Location: The position supports active sites throughout our branches and requires field and office-based work.
• Vehicle: This position includes the use of a work vehicle (pickup).