Quality Control Analyst

Maintain Schedules and Reclamation Functions

• Follows standard process and safety procedures to perform reclamation functions.
• Counts, verifies, and documents defective material received.
• Manages backlog and schedules to meet tight demands.
• Works closely with internal customers to prioritize and process defective hardware according to customer requirements.
• Ensures proper paperwork is available and complete.
• Requests return management authorization (RMA), creates purchase requisitions, coordinates purchase order placements, packs, and ships assets.
• Tracks the status of defective assets at vendors.
• Demonstrates efforts to identify and prevent supplier disruptions and escapes to the factory.
• Uses knowledge of production, procurement, and engineering departments to alert stakeholders of potential risks and opportunities and develop appropriate workaround plans.

Status Aged Work in Progress (WIP)

• Status aged work in progress (WIP) per Material Management Acquisition System (MMAS) requirements.

Expedite Repaired Assets

• Expedites repaired assets from dock to stock for open backorders and communicates status to internal customers.

Manage Field Returns

• Manages field returns by disposition assignment from material review board process.
• Expediting material issues for RMA repairs and upgrades.
• Reviews and analyzes field return data to support process and product improvements.