QUALITY ASSURANCE TECHNICIAN (FULL TIME)

Job Summary

SUMMARY:

Under general supervision and according to the established policies and procedures, conducts quality assurance audits, space inspections, shop inspections, mechanical space inspections, room and area inspections and department evaluations.

Incumbent is guided by thorough knowledge of computer software system for quality program, word processing, data management, supervision, and basic building system knowledge.

Essential Duties and Responsibilities

• Plans, organizes, and controls functions of computerized Quality Assurance programs in maintenance operation.
• Prepare, set-up system, and maintain computerized Quality Assurance program and schedule all inspections, audits and evaluations as per established matrix.
• Cover all inspections, audits, and evaluations as per the established matrix. Investigate all complaints regarding quality issues.
• Operates and maintains Cleantelligent software system and all other data, hardware software systems related to the departments operation.
• Support performance improvement and safety activities.
• Audit, research, gather data and prepare reports on quality assurance and day-to-day operations.
• Performs a variety of duties:
• Responds to emergencies at the facility as directed.
• Submits ideas on continuous quality improvement.
• Takes minutes and participates in committees as required.

Qualifications

• Associates Degree in an Engineering or Business Field, and 5 years’ of experience in the maintenance field with a demonstrated skill in one trade and a good understanding of other trades through work experience at similar institutions, or;
• High School Diploma/GED and 10 years’ experience in the maintenance field, with a demonstrated skill in one trade and a significant understanding of other trades acquired through work experience at similar institution/s, and;
• The ability to read, comprehend and transmit complicated detailed instructions in writing and orally.
• Effective written (spelling/grammar) skills, computer proficient (Microsoft Office, specifically proficiency in Excel & Word etc.) Database management, accounting, and knowledge of various office equipment/systems.

About ESFM

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Benefits

• Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

About Compass Group

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Contact Information

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.