Quality Assurance Technician

Responsibilities

• Lead and execute internal audits across various departments.
• To ensure processes and procedures are accurately followed and updated accordingly.
• Facilitate the Corrective & Preventive Actions (CAPA) process, guiding cross-functional teams through formal root cause analysis (5-Why, Fishbone) to accurately determine true root causes and implement robust corrective and preventative actions, with follow-ups to determine effectiveness of actions.
• Manage the lifecycle of quality documentation, including work instructions, procedures, and quality manuals, ensuring all versions are controlled and accessible.
• Aid in Material Review Boards (MRB) for the disposition of nonconforming materials and coordinate with suppliers on quality performance and improvements.
• Compile and analyze key quality metrics (DPPM, COPQ, FPY) to provide actionable insights for the management review team.
• Execute incoming inspections with attention to detail, reporting any nonconformances.
• Support data-driven initiatives to streamline QMS processes and reduce waste throughout the manufacturing lifecycle.
• Serve as a primary point of contact and facilitator during third-party registrar audits and customer quality assessments.

Requirements

• Proven experience performing internal or lead audits within a regulated environment (ISO 9001 experience is highly preferred).
• Proficiency in structured problem-solving methodologies (e.g., 8D, DMAIC).
• Strong ability to interpret quality data and translate it into formal reports and process improvements.
• Deep understanding of document control principles and the structure of international quality standards.
• Exceptional written and verbal communication skills; must be able to draft formal procedures and present audit findings to leadership.
• Advanced skills in Microsoft Office (Excel, Word, Outlook); experience with ERP/QMS software systems is a plus.
• Experience in an electronics manufacturing environment preferred, but not mandatory.
• Experience with material compliance certifications (REACH, RoHS, Prop65, TSCA, PFAS) is a plus, but not required.

Qualifications

• Bachelor’s degree in a technical or business field preferred, or equivalent professional experience in Quality Assurance.
• 3+ years of experience in a QA role, demonstrating the above competencies.