Quality Assurance Manager

About the role

The Quality Assurance Manager ensures the quality of product and services provided by the company. This position is responsible for managing quality assurance programs and the quality assurance department. This position is also responsible for monitoring and completing written reports, performing audits and completing product testing.

Responsibilities

• Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action with support of site leadership team.
• Ensures completion and effectiveness of defined actions within committed timelines.
• Manages quality assurance programs and department by upholding quality programs expectations and standards, scheduling personnel and shipments, Functions as primary SQF practitioner and is responsible for food safety and validating and verifying that SQF programs are in place and being enforced.
• Administers the department’s budget to ensure proper allocation of resources.
• Responsible for supervising direct reports.
• Overseeing sanitation programs and performing other duties as assigned.
• Led cross-functional quality reviews at defined frequencies, reporting on key performance indicators.
• Performs other duties including but not limited to handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, maintaining hold logs, completing weekly and monthly reports.
• Responsible for implementing Food Safety and Quality Systems Education/Certifications.

Requirements

• Minimum Job Requirements: Bachelor’s degree in a science field, preferably food science. Must have a valid driver’s license.
• Experience: Minimum of three (3) years of quality assurance experience. Minimum of five (5) years of management experience required. Prefer experience in a bakery/dry mixing (dry blending, grains testing, and milling) production environment.
• Knowledge, Skills And Abilities: Excellent communication and coaching skills. Detail oriented and organized. Strong background in sanitation principles and practices. Proficient computer skills in spreadsheets; data bases and word processing. Excellent technical knowledge of equipment, products and processes. Self motivated, results orientated and excellent personal skills. Strong background in HAACP; safety; GMP; AIB and SPC. Must have a hands-on work ethic. Global quality standards (SQF/BRC) experience preferred. Bilingual a plus. SQF Practitioner.

Qualifications

• Minimum Job Requirements: Bachelor’s degree in a science field, preferably food science. Must have a valid driver’s license.
• Experience: Minimum of three (3) years of quality assurance experience. Minimum of five (5) years of management experience required. Prefer experience in a bakery/dry mixing (dry blending, grains testing, and milling) production environment.
• Knowledge, Skills And Abilities: Excellent communication and coaching skills. Detail oriented and organized. Strong background in sanitation principles and practices. Proficient computer skills in spreadsheets; data bases and word processing. Excellent technical knowledge of equipment, products and processes. Self motivated, results orientated and excellent personal skills. Strong background in HAACP; safety; GMP; AIB and SPC. Must have a hands-on work ethic. Global quality standards (SQF/BRC) experience preferred. Bilingual a plus. SQF Practitioner.

Skills

• Excellent communication and coaching skills.
• Detail oriented and organized.
• Strong background in sanitation principles and practices.
• Proficient computer skills in spreadsheets; data bases and word processing.
• Excellent technical knowledge of equipment, products and processes.
• Self motivated, results orientated and excellent personal skills.
• Strong background in HAACP; safety; GMP; AIB and SPC.
• Must have a hands-on work ethic.
• Global quality standards (SQF/BRC) experience preferred.
• Bilingual a plus.
• SQF Practitioner.

Benefits

• Health and disability insurance.
• Retail savings options.
• Flexible spending accounts.
• Employee assistance programs.
• Education assistance.
• Paid time off.
• Company-paid holidays.

Pay

$89,026.00 - $163,399.00

Schedule

N/A