Quality Assurance Manager

About the role

The QA Manager is responsible for assuring that all products produced by Adams manufacturing facility meet the product specifications. Responsibilities include directing QA personnel, leading ISO compliance, auditing suppliers, and ensuring customer satisfaction.

Responsibilities

• Supervises QA personnel, administers performance reviews.
• Led ISO compliance standards and maintains proper documentation.
• Reviews and ensures Quality Management Systems compliance with ISO regulations and company standards.
• Maintains QA program meeting both company and customer specifications and standards.
• Approves purchases of laboratory and capital equipment, ensuring testing equipment meets customer needs and specifications.
• Audits or authorizes audits of areas/departments for conformance to quality practices.
• Inspects or authorizes inspections of vendor facilities and their control practices for purchased materials.
• Determines acceptability of customer specifications and makes recommendations, including direct negotiation with customers.
• Prepares or supervises preparation of reports tracking conformance to specifications and recommends, initiates, and ensures completion of corrective actions for major product defects.
• Develops or evolves new testing methods and prepares budget for plant QA operations, monitoring expenses for budgetary control.
• Communicates with commercial teams and corporate groups regarding customer/product issues and makes personal visits to customer sites to maintain relationships and provide assistance.
• Provides strategic direction to align with Performance Minerals and MTI goals and acts as the champion for continuous improvement activities.
• Manages employee involvement in continuous improvement activities to ensure equal opportunities for participation.

Qualifications/Requirements

• Bachelor’s degree in a scientific or engineering field (Quality Assurance, Engineering, Food Science, Microbiology, or related disciplines).
• Advanced training in FDA QMSR / ISO 9001.
• Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Internal/Lead Auditor credentials.
• 5–10+ years of QA/QC experience in regulated manufacturing, with QA experience in FDA-regulated or ISO-certified environments.
• Experience with FDA 21 CFR and ISO 9001 Quality Management System.
• Experience hosting or supporting FDA and ISO audits, including preparing for and participating in FDA inspections and ISO 9001, FSSC audits.
• Leadership experience supervising QA teams, inspectors, or cross-functional groups.
• Strong CAPA, root-cause analysis, and nonconformance management skills.
• Experience with supplier quality and external audits.