Quality Assurance Manager

Why Join Us?

Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build, and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments, and militaries. We prioritize employee growth and development, empowering everyone to reach their full potential on their own terms.

Bombardier’s Benefits Program

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What Are Your Contributions to the Team?

• Adhere to Bombardier General Work Rules
• Perform managerial responsibilities, such as hiring/terminations, disciplinary actions, PMP, and professional development
• Act as the focal point and liaison for all interactions with the FAA, including answering LOIs, completing submittals, and ensuring compliance with regulations
• Oversee applicable inspections of aircraft maintenance for service and/or overhaul and repair activities to ensure airworthiness and compliance with Repair Station manual, Quality Control manual, and regulations
• Develop and maintain the FAA Repair Station/Quality Control Manual in accordance with Federal Aviation Regulation 145
• Develop and administer the FAA Parts Manufacturing Approval as required by assigned site
• Review and interpret Federal Aviation Regulations to realign current policies, procedures, and manuals as necessary
• Develop procedures to administer company quality policy
• Prepare department budget for fiscal year operations
• Oversee and administer the Internal Quality Audit Program
• Document and communicate requirements of Technician Training Program including record keeping
• Establish and maintain quality and reliability standards by studying product and customer requirements in conjunction with management, engineers, and technicians
• Establish and maintain product quality documentation system by writing and updating quality assurance procedures
• Collect, analyze, and summarize quality-related information and trends to prepare reports on product and process quality
• Review and implement, as appropriate, current best practices within Quality field to support achievement of organizational objectives
• Maintain current knowledge of new trends in quality including the while implementing appropriate best practices
• Communicate with appropriate customer representatives as required, to ensure all quality issues and inquiries are satisfied. Also provide performance feedback to customers as required

How to Thrive in This Role?

• You typically have 7-8 years of experience in quality management with 3 years progressive supervisory experience
• You typically have a Bachelors degree in Business, Aviation, Engineering or related field (Degree may be offset by additional experience)
• You typically have an FAA Airframe and Powerplant Certificate
• You have working knowledge of FAA and Federal Aviation Regulations pertaining to maintenance programs and procedures
• You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
• Previous experience in ISO-certified environment - preferred
• Previous experience with the FAA - preferred
• FAA Inspection Authorization - preferred
• Working knowledge of SAP - preferred