Quality Assurance Coordinator

Analytical Skills

• Analyze quality data, trends, and performance metrics to identify improvement opportunities, drive corrective and preventive actions (CAPA), and support continuous improvement initiatives.

Quality Management

• Support and maintain quality management systems (QMS/eQMS), ensuring compliance with regulatory requirements, company policies, and industry best practices through accurate documentation and records management.
• Manage supplier quality activities, including capability assessments, quality agreements, issue resolution, and collaboration on corrective actions to ensure product quality and compliance.
• Administer training and compliance activities, including LMS management, training records, KPI tracking, user support, and ongoing application of quality and business process expertise to achieve organizational objectives.

Document Control

• Serve as the subject matter expert (SME) and business process owner for document control processes and systems, overseeing document lifecycle management, change control (CN/ECN), BOMs, deviations, QMS records, and related SAP/PowerCerv activities.
• Ensure document integrity, traceability, and compliance through version control, DHF/DMR/DHR oversight, standardization reviews, archiving, retention management, and continuous process improvements.

Investigations and Root Cause Analysis

• Lead investigations of quality issues and nonconformances, performing root cause analysis and partnering with cross-functional teams, suppliers, and external stakeholders to implement sustainable solutions.

Communication and Stakeholder Management

• Interact closely with stakeholders to resolve discrepancies and deviations, ensuring prompt and accurate documentation of quality issues.

Physical, Cognitive, and Environmental Requirements

You're The Right Fit If You have a High School Diploma or GED
You have 2+ years of experience in Medical Device, Quality Assurance, Quality Control, Quality Audit, Compliance Coordination, or Warehouse Operations
You have basic knowledge in Microsoft Excel, Word, PowerPoint, and Outlook

Workplace Details

This is an office role.
US work authorization is a precondition of employment.
The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position.

Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Pay Range

The pay range for this position in California is $26.00 - $41.00/hr

Benefits

In addition to a competitive salary, employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.