Quality and Inventory Control Coordinator

Swiftwick is a leading performance sock company founded in 2008. We design, engineer, and build technical socks for athletic performance, primarily serving the running and cycling communities with products engineered to endure. We are looking for a collaborative and reliable Quality and Inventory Control Coordinator to help ensure our products consistently meet quality standards and our inventory remains accurate and well controlled. You will join our Operations team and report directly to the Supply Chain Specialist. This is a hands-on role responsible for inspecting and testing products, documenting quality results, and identifying issues that may impact product performance or customer satisfaction. This position also plays a critical role in maintaining accurate inventory by ensuring timely receipt of products into our inventory system and performing weekly cycle counts. The accuracy of this work is essential to ensuring our system reflects our true inventory position and supports reliable purchasing, sales, and operational decisions. Requirements RESPONSIBILITIES (other duties may be assigned): Ensure all products meet company and applicable industry quality standards, reinforcing Swiftwick's commitment to delivering high-quality productsPerform routine quality inspections and inspect all new products using established QC checklists and proceduresPartner with the Operations team to plan and coordinate the receipt, movement, and fulfillment of incoming and outgoing productInvestigate quality issues with the Operations team and coordinate appropriate resolution and follow-upMaintain quality-related SOPs in SharePoint and assist with training team members on quality proceduresIdentify opportunities to improve Swiftwick's systems, processes, and quality controlsPartner with Supply Chain to coordinate the disposition of products identified in the QC log or held in the QC warehouseMaintain visibility into incoming samples, inventory placed on hold, and products approaching closeout to support timely operational decisionsPerform inventory cycle counts and investigate discrepancies to help ensure system inventory accurately reflects physical inventoryAssist with receiving inbound shipments from vendors, including verifying quantities and identifying potential quality or inventory discrepanciesPick, pack, and ship direct-to-consumer and wholesale orders as neededRestock picking locations to maintain efficient order fulfillmentMaintain a safe, clean, organized, and efficient work environmentSupport other Operations activities and responsibilities as assigned by the manager REQUIREMENTS: High School diploma or equivalent preferredAbility to work onsite in our warehouse located in Nashville, TNPrevious experience in a retail backroom, warehouse, or fulfillment center preferredPrevious experience in quality requiredExhibit meticulous attention to detail and be committed to producing accurate and high-quality workTeam playerGood organizational and time-management skillsGreat interpersonal and communication skillsTake pride in your work and have personal accountabilityMust be able to frequently lift up to 25 lbs.