Quality and Employee Performance Lead

Position Summary

The Full Time position provides services related to safety, health, work methods, and training. Responsibilities include extensive field visits with crews, identifying areas requiring training, conducting training in on-the-job settings or in other facilities, and evaluating performance in simulated and actual environments.

About the Role

This role requires multiple years of experience and subject matter expertise related to training, safety, and quality control. The ideal candidate will have experience working with Area Supervisors to develop plans for training and addressing crew deficiencies.

Responsibilities

• Visit crews in the field and observe, train, and teach safety, quality, and work methods.
• Identify areas that need further focus, and develop, schedule, and present training materials on those areas.
• Identify crews that need further training on safety, quality, and work methods.
• Work with Area Supervisor to develop plan to train and address crew deficiencies.
• Present Safety, Work Methods, and Quality Training Courses.
• Evaluate employee and driver performance.
• Conduct program level audits of EHS programs.
• Recognize problems and respond, systematically gather information, sort through complex issues, seek input from others, address root cause of issues, make timely decisions, make difficult decisions, use consensus when possible, communicate decisions to others.
• Lead through change and diversity, make the tough call when needed, build consensus when appropriate, motivate and encourage others.
• Provide feedback and coaching, in a mentoring role, challenge and develop employees, accept mistakes, provide feedback and visibility for growth and development.
• Target and achieve results, set challenging goals, prioritize tasks, overcome obstacles, accept accountability.
• Communicate well both verbally and in writing, create accurate and punctual reports, deliver presentations, share information and ideas with others, have good listening skills.

Requirements

• Must have commercial drivers' license with Intrastate
• Awarded OSHA Outreach Trainer - Preferred
• Certified CSP, CHST, CUSP, CET, Preferred
• 4-10 years related experience and/or training; or equivalent combination of education/experience
• Able to work a flexible shift
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, etc.
• Able to speak effectively before groups of people
• Able to type out routine reports and correspondence
• Able to add, subtract, multiply and divide
• Able to define problems, collect data, establish facts and draw conclusions
• Able to deal with a large diverse groups
• Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, uses computers to improve productivity.

Other Requirements

• Must have a Commercial Drivers' License with Intrastate Authorization
• Preferred OSHA Outreach Trainer Certification
• Preferred Certifications: CSP, CHST, CUSP, CET
• 4-10 years related experience and/or training; or equivalent combination of education/experience
• Able to work a flexible shift
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, etc.
• Able to speak effectively before groups of people
• Able to type out routine reports and correspondence
• Able to add, subtract, multiply and divide
• Able to define problems, collect data, establish facts and draw conclusions
• Able to deal with a large diverse groups
• Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, uses computers to improve productivity.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, and feel; and reach with hands and arms. Work Environment While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Competencies

• Self-Motivated
• Team-Oriented
• Customer Oriented
• Bi-Lingual (Spanish/English) Preferred

About Us

About Us Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job.

About The Team Corporate Join our team of operational and safety leaders. We offer exciting opportunities in corporate roles across our family of companies throughout the country.