Quality Analyst - Financial Crimes

About the role

In this position, you will support high-quality fraud and AML financial crime monitoring by reviewing cases across both disciplines, identifying deviations, and strengthening investigative accuracy across operations. You will act as a key contributor in the first line of defense, assessing investigator decisions and adherence to procedures while delivering data-driven insights to Compliance and Operations teams about the overall program.

By identifying quality gaps across fraud and AML workflows, you will help drive continuous improvement, standardisation, and operational excellence. You will also contribute to training enablement by providing structured feedback and actionable insights that enhance end-to-end financial crime process quality.

You'll work in a tech-forward environment that's increasingly leaning on data and AI-assisted tooling to sharpen case review — there's plenty of room to bring in better ways of working if you're the type who enjoys that.

Responsibilities

• Review cases across fraud and AML disciplines to identify deviations and strengthen investigative accuracy.
• Assess investigator decisions and adherence to procedures as part of the first line of defense.
• Deliver data-driven insights to Compliance and Operations teams about the overall program.
• Identify quality gaps in fraud and AML workflows to drive continuous improvement and operational excellence.
• Contribute to training enablement by providing structured feedback and actionable insights.
• Challenge existing processes and decisions to improve end-to-end financial crime process quality.

Requirements

• 5+ years of direct, hands-on experience investigating cases across KYC, Fraud, and AML — including onboarding, due diligence, alert handling, case investigations, and SAR writing/filing (experience with multiple jurisdictions is a plus).
• A university degree in Finance, Law, Business Administration, Criminology, or a related field connected to financial crime prevention.
• Ideally, 1–3 years of experience performing quality control reviews, peer assessments, or evaluations of investigation standards within KYC, AML, and/or fraud environments.
• A solid understanding of AML and KYC regulatory expectations and fraud prevention frameworks, including familiarity with FATF recommendations and relevant regional guidance.
• Ability to communicate investigative reasoning clearly and collaborate effectively with investigators and team leads.
• Strong analytical and written communication skills, with experience contributing to quality assessments, defect documentation, and reporting.

Preferred Qualifications

• Experience building processes or tools — ready to create rather than wait for others to do it.
• Proficiency in additional languages, particularly German, French, or Swedish.
• Enthusiasm for tech and AI, with comfort in adopting new tools and automating manual steps.
• Ability to quickly learn new typologies, systems, and regulatory changes in a fast-paced environment.
• Experience coaching and supporting others to help them grow.
• Demonstrated continuous learning (e.g., CAMS, CFE, Project Management, Masterclasses, SQL).
• Any technical skills are a bonus — we value a "build" mindset.
• Comfort operating in ambiguity, with sound judgment and a bias toward problem-solving.

Pay

In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.