Qualitative Resources Recruiter (Remote)

About the Role

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research.

All Global, a division of M3 USA, has been a leading provider of healthcare insights data for more than 20 years. We bring clients closer to physicians, patients, and payers to understand the people and trends shaping the healthcare research landscape. We offer a single point of access for healthcare insights through qualitative and quantitative research methods, underpinned by our proprietary research panel of healthcare professionals.

Responsibilities

• Recruit healthcare professionals to participate in Qualitative and Quantitative projects.
• Recruit and schedule respondents for interviews and follow up to confirm their attendance.
• Ensure assignments are conducted in compliance with ISO 20252 / 26362 standards, the Company’s Quality Manual, supporting procedures, industry guidelines (e.g., BHBIA and EphMRA), and other regulatory and client requirements such as Adverse Event Reporting.
• Work on multiple assignments simultaneously and organize your time to meet demanding deadlines.
• Conduct discussions around complex healthcare-related issues with patients, professionals across the medical spectrum, payors, and key opinion leaders.
• Support recruitment solutions and delivery to meet the current and changing needs of the All Global Qualitative and Quantitative business for both the UK and US Field Teams across all US and European markets.
• Be available during office hours for the appropriate team to allow easy communication during projects.
• Meet quotas set throughout the project to ensure interviewers are on track; failure to meet quotas will result in a meeting with the project manager to assess the situation.
• Provide daily updates of completed interviews/recruits and booked appointments to the project team, regardless of progress.
• Provide ad-hoc rota support for Custom Recruitment, including call requests and DotMailer tasks for the quantitative teams as required.

Requirements

• Multilingual proficiency: Bilingual candidates who speak one or more of the following languages are preferred: English, French, German, Italian, or Spanish.
• Ability to communicate effectively in one or more of these languages, as you will engage with a diverse, international client base.

Benefits

• Competitive wages
• Health and Dental Insurance
• Life, Accident, and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization.