QA Systems Coordinator
Rise Baking Company · Gardner, MA · 2 mo ago
Quality Assurance$69k–$82k/yrFull-time
Essential Functions
- Serve as the acting GFSI expert for the facility
- Maintain the facility’s GFSI certification, ensuring changes are reviewed and implemented as needed
- Partner with other departments to ensure compliance to regulatory and GFSI requirements; follow up to ensure identified non-conformances are adequately investigated and closed out
- Perform ongoing GFSI gap analysis for the facility
- Assist with training to plant departments on GFSI standards and regulations
- Co-lead facility audits of the quality and food safety system in addition to program/facility audits, customer audits, and regulatory audits
- Maintain the company’s quality control, compliance, and assurance programs; maintain Quality Systems Manual for the facility
- Monitor adherence to SOPs and GMPs; assist with the development and implementation of work instructions and assist with training employees to follow as needed
- Support the plant's Environmental Monitoring Program
- Assist with the review of pre-op and production data
- Verify production paperwork including CCP checks, label checks, weight checks, and others as required
- Assist with label verification checks as needed
- Participate on the HACCP and Recall team
- Co-lead monthly HACCP/food safety/quality meeting
- Review all HACCP documentation to ensure compliance
- Review the food safety plan as required when new raw ingredients, finished products, equipment, and/or processes change
- Assist with customer complaint investigations as needed; provide trending on customer complaints and areas for improvement in the facility
- Assist with shelf life studies as needed
- Support the food safety program, quality standards, and legality of manufactured products
Qualifications
- 3 years of quality control experience in the food industry or bachelor’s degree in a related field
- 2+ years of SQF practitioner experience preferred or equivalent training and recognized aptitude
- Knowledge of food safety programs and systems: GFSI training, SQF practitioner, and HACCP certification; PCQI training preferred
- Proficient with Microsoft Office
- Excellent written and verbal communication skills
- Strong skills in teamwork, motivation, decision making, relationship building, and coaching
- Ability to think critically and solve complex problems
- Excellent organizational skills, ability to manage multiple priorities, and maintain high attention to detail in a fast-paced environment