Jobs · Quality Assurance · Massachusetts

QA Systems Coordinator

Rise Baking Company · Gardner, MA · 2 mo ago
Quality Assurance$69k–$82k/yrFull-time

Essential Functions

  • Serve as the acting GFSI expert for the facility
  • Maintain the facility’s GFSI certification, ensuring changes are reviewed and implemented as needed
  • Partner with other departments to ensure compliance to regulatory and GFSI requirements; follow up to ensure identified non-conformances are adequately investigated and closed out
  • Perform ongoing GFSI gap analysis for the facility
  • Assist with training to plant departments on GFSI standards and regulations
  • Co-lead facility audits of the quality and food safety system in addition to program/facility audits, customer audits, and regulatory audits
  • Maintain the company’s quality control, compliance, and assurance programs; maintain Quality Systems Manual for the facility
  • Monitor adherence to SOPs and GMPs; assist with the development and implementation of work instructions and assist with training employees to follow as needed
  • Support the plant's Environmental Monitoring Program
  • Assist with the review of pre-op and production data
  • Verify production paperwork including CCP checks, label checks, weight checks, and others as required
  • Assist with label verification checks as needed
  • Participate on the HACCP and Recall team
  • Co-lead monthly HACCP/food safety/quality meeting
  • Review all HACCP documentation to ensure compliance
  • Review the food safety plan as required when new raw ingredients, finished products, equipment, and/or processes change
  • Assist with customer complaint investigations as needed; provide trending on customer complaints and areas for improvement in the facility
  • Assist with shelf life studies as needed
  • Support the food safety program, quality standards, and legality of manufactured products

Qualifications

  • 3 years of quality control experience in the food industry or bachelor’s degree in a related field
  • 2+ years of SQF practitioner experience preferred or equivalent training and recognized aptitude
  • Knowledge of food safety programs and systems: GFSI training, SQF practitioner, and HACCP certification; PCQI training preferred
  • Proficient with Microsoft Office
  • Excellent written and verbal communication skills
  • Strong skills in teamwork, motivation, decision making, relationship building, and coaching
  • Ability to think critically and solve complex problems
  • Excellent organizational skills, ability to manage multiple priorities, and maintain high attention to detail in a fast-paced environment

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