PUCT, Records Analyst (Records Analyst II)

About the Agency

The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implementing respective legislation and offering customer assistance in resolving customer complaints. The Agency Operations division is the administrative backbone to the PUCT and has several departments that play an integral role to the everyday operations of the agency. The division is comprised of Agency Counsel, Central Records, Library, Financial Resources, Human Resources, Facilities, Information Technology, and Learning and Development.

About Central Records

Central Records receives and processes filing submissions for cases before the Commission. Staff members assist customers, utility representatives, the public, and staff with filing documents in docketed cases and ongoing agency projects. Filed documents include pleadings, testimony, briefs, affidavits, requests for information, rulemakings, registrations, tariffs, certificates of convenience and necessity, sale, transfer, and mergers, interconnection agreements, ADADs, and annual reports. Staff also reviews filings and evaluates documents for compliance with federal and state privacy laws prior to processing. Central Records processes confidential materials, workshop and open meeting transcripts, and agency publications and works with the Financial Resources Division on billing and payments for registrations, copies, and publications.

About the Role

The Agency Operations Division is seeking a Records Analyst, a position responsible for performing complex administrative and technical support work related to records and information management within Central Records. Work involves processing electronic and paper filings received as official agency records, responding to inquiries from the public and staff concerning PUCT filing procedures, and supporting all Central Records functions. Serve as backup to other Record Analysts. Work under general supervision, with moderate latitude for the use of initiative and independent judgment.

Minimum Qualifications

• Graduation from High School or GED equivalent
• Two years of full-time experience performing administrative support work related to records management, document processing, records retention, or official records processing

Preferred Qualifications

• Experience performing records management functions for a Texas state government agency
• Experience providing customer service or responding to inquiries from internal and external customers
• Experience using electronic records management, document management, or electronic filing systems

Work Schedule

The PUCT operates on a standard work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m. Employees may request an alternative work schedule in accordance with the PUCT's Alternative Work Schedule Policy. Approval of such requests, including any form of telecommuting, is at management's discretion and based on the business needs of the agency and the requirements of the position.

Newly hired employees are required to complete a waiting period before becoming eligible to telecommute:

• After thirty (30) days of employment and with supervisor approval, a new hire may telecommute up to one (1) day per week
• After ninety (90) days of employment and with supervisor approval, a new hire may telecommute up to two (2) days per week
• Supervisors may require new hires to report to the office more frequently if necessary to support training, performance, or business needs

Benefits

The PUCT offers a comprehensive benefits package to its employees. For a detailed overview, please visit https://www.puc.texas.gov/HumanResources/Home/Benefits.

Salary

Salary commensurate with qualifications. The salary of an ERS Retiree or non-contributing member may be 6% less than the recommended salary.

Veteran's Preference

Veterans, Reservists, or Guardsmen with a Military Occupation Specialty (MOS) or additional duties that fall in the fields listed at https://www.puc.texas.gov/HumanResources/Home/Jobs who meet the minimum qualifications are encouraged to apply. If you qualify for a Veteran Employment Preference, it is mandatory that you provide the required documentation with your State of Texas Application. Documentation must be provided before a Veteran Preference can be granted.

Required documentation is as follows:

• Veteran - DD Form 214
• Surviving Spouse of a Veteran who has not remarried - Marriage Certificate and DD Form 1300
• Orphan of a Veteran who was killed during active duty - Birth Certificate and DD Form 1300

Additional Information

All candidates must be legally authorized to work in the United States at the time of hire. The PUCT does not have the ability to sponsor employees for work authorization and does not have a formal training program to participate in the STEM OPT extension program sponsored through U.S. Universities.

Your application for a position with access to sensitive systems, confidential records, or information related to critical infrastructure facilities may subject you to a criminal background check pursuant to Texas Government Code 411.14031 and Texas Utilities Code 12.107 after a conditional offer of employment is made. Your consent for this criminal background check will be requested following a conditional offer of employment.

The Public Utility Regulatory Act imposes certain restrictions on PUCT employees' investments, professional activities, and relationships with public utilities, with some limited exceptions. PUCT employees are also prohibited from having a financial interest in a public utility, an affiliate of a public utility, and a person a significant portion of whose business consists of furnishing goods or services to public utilities or affiliates. The PUCT has a Post-Employment Restriction - details furnished upon request.

For males born on or after January 1, 1960, the PUC will verify Selective Service registration through the online Selective Service System. Males born after January 1, 1960, who are not registered must provide proof of exemption from the Selective Service registration requirement.

A satisfactory driving record is necessary for driving a state or personal vehicle for agency business. Selected candidates will have their driving records evaluated according to the Commission's Traffic Safety policy.

Newly hired employees must successfully complete their six-month probationary period and have a satisfactory performance review on file before becoming eligible to apply for other positions within the PUCT. Employees who transfer to a new position or division must remain in their new role for at least six months and have a satisfactory performance review before applying for another position within the PUCT. Employees are not eligible to apply for positions within their classification series in their current division. This restriction does not apply for supervisory positions within the same classification series. Advancement within a classification series in the same division occurs through the promotional process based on demonstrated performance at the high level.

This response is AI-generated, for reference only.